Experience

Software Solutions Inc.

• United States
• Software Development
• 1 - 100 Employee

• Implementation Conversion Specialist

  • Oct 2011 - Present

  · Export, transform and load data from legacy systems into the Software Solutions ERP platform. Governmental Accounting, Payroll and Utility Billing.· Work closely within the implementation team and with customers to insure a complete and accurate data conversion.· Manage the entire conversion process, from attaining the data to importing into the SQL database. · Consult with the Quality Assurance and Development teams, to insure that the software remains up-to-date. · Export, transform and load data from legacy systems into the Software Solutions ERP platform. Governmental Accounting, Payroll and Utility Billing.· Work closely within the implementation team and with customers to insure a complete and accurate data conversion.· Manage the entire conversion process, from attaining the data to importing into the SQL database. · Consult with the Quality Assurance and Development teams, to insure that the software remains up-to-date.



The Reynolds and Reynolds Company

• United States
• Software Development
• 700 & Above Employee

• Conversion Application Developer

  • Mar 1994 - Oct 2011

  · Export, transform and load data from competitive dealership management systems so all previous parts, service, and accounting data history is accessible when the client migrates to the Reynolds ERA solution.· Continuously improve knowledge of competitor’s systems and conversion techniques· Interface with Customer Training Consultants and customers to ensure smooth transition from competitor’s system to the Reynolds and Reynolds computer system· Act as technical consultant to investigate or resolve complex user problems· Develop new computer programs and implement changes to existing programs to meet general system specifications· Awards Received - Meritorious Performance Award (December 2008)- Departmental Associate of the Year (December 2007)- Chairman’s Circle of Excellence (July 2004)

• Senior Support Programmer Analyst

  • Nov 1991 - Mar 1994

  · Interacted with customers to implement solutions in the accounting and vehicle management applications· Developed and maintained utility programs to correct corrupted data files· Documented programming errors and provided Software Development with recommended solutions· Provided assistance and instruction to junior analysts

• Support Group Leader

  • Nov 1988 - Nov 1991

  In addition to the above duties as a Support Programmer Analyst:· Supervised eight Support Programmer analysts· Prepared annual employee appraisals/promotions· Responded to special customer concerns· Continually monitored customer requests to ensure timely and accurate resolution · Awards Received- Service and Support Quarterly Recognition Award (November 1991)- Service and Support Quarterly Recognition Award (August 1990)

• Support Programmer Analyst

  • Jun 1985 - Nov 1988