David Edge

Lead Engineer at Dental IT Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Sheffield, England, United Kingdom, GB

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Credentials

  • Advanced Level Apprentiship in IT Software Web 7 Telecoms Proffesionals
    Alliance of Sector Skills Councils
    Nov, 2012
    - Oct, 2024
  • ICT Systems and Principles Level 3 Extended Diploma
    Pearson Edexcel Asia
    Aug, 2012
    - Oct, 2024
  • Professional Competence for IT and Telecoms Professionals Level 3 Diploma
    Pearson Edexcel Asia
    Aug, 2012
    - Oct, 2024
  • Microsoft Certified Technology Specialist: Windows 7
    Microsoft
    Mar, 2012
    - Oct, 2024
  • Microsoft Technology Associate: Windows Server Administration Fundamentals
    Microsoft
    Mar, 2012
    - Oct, 2024
  • Microsoft Technology Associate: Networking Fundamentals
    Microsoft
    Dec, 2011
    - Oct, 2024
  • Microsoft Technology Associate: Windows Operating System Fundamentals
    Microsoft
    Dec, 2011
    - Oct, 2024
  • IT Essentials: Hardware and Software
    Cisco
    May, 2006
    - Oct, 2024
  • CompTIA A+
    CompTIA
    Nov, 2011
    - Oct, 2024

Experience

    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Lead Engineer
      • Jun 2018 - Present

      Handling of technical escalations.Project handling and investigationDisaster recovery resolution

    • IT Support Engineer
      • Sep 2011 - Jun 2018

      1st, 2nd and end of the line Server/Workstation and Network support engineer. Installing and supporting networks, phone systems, servers and workstations in Dental practices and commercial businesses remotely and on site.

    • United Kingdom
    • Business Consulting and Services
    • IT Technician
      • Sep 2011 - Oct 2012

      Skills and attributes I obtained include team work, communication skills, customer service/ helpdesk support skills and professionalism. I also gained a good understanding of installation and configuration of different types of software, which are vital skills in the IT industry. Skills and attributes I obtained include team work, communication skills, customer service/ helpdesk support skills and professionalism. I also gained a good understanding of installation and configuration of different types of software, which are vital skills in the IT industry.

Education

  • Zenos Academy
    Distinction, Computer and Information Sciences and Support Services
    2011 - 2012

Community

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