Experience

Prudential Bank Ghana

• Ghana
• Banking
• 100 - 200 Employee

• Operations Processor

  • Nov 2015 - Present

  Responsible for uploading of salaries ,account opening, handing of customer standing instructions, customer records update.

• Banking officer

  • Nov 2015 - Nov 2021

  Handled general banking inquiries and queries from customers and the publicHandled account balance and bank statement requests Handled cheque book and savings withdrawal booklet requisitionsIssues counter saving withdrawals and/or Counter Cheques for clientsGenerated and delivered clients' saving withdrawal books and cheque booksInitiated stopped cheques instructions from clients Assisted customers in generating instructions for data entryAssist them in writing their cheque and cash deposit slipsCross-selling of the banks' products and services to existing and prospective clients. Balancing of Cheque books and savings withdrawals on a daily basis.Handle general banking inquiries and queries from customers and the public Open new accounts for all types of customers, and closed accounts when necessary Scanned and linked customer signature as well as modified customer account details Provided account balances and statements to customers upon request Handled and maintained accounts in respect of amount block, no debits, stopped cheques and reactivation of accounts as well as assisted customers to fill instruction and transaction forms Promoted bank’s products and services to clientele as well as managed their Investments Assigned customers onto e-banking products and services namely: ATM, SMS Banking, Mobile Banking, Transaction Alerts and Internet banking. Show less