Experience

Client Heartbeat

• Software Development
• 1 - 100 Employee

• Business Development Manager

  • Feb 2013 - Present

  Client Heartbeat is a business intelligence tool that helps companies gather, understand, and benchmark their customer satisfaction. First, it gives businesses more insight into which customers love you, like you and might be at risk, with intelligent analysis of their responses. Second, it allows businesses to benchmark the customer feedback they receive against others in their industry. The business can then use this to better serve its customers by identifying the areas in which it underperforms, and get new business by marketing a clear unique selling proposition where it can prove it outperforms the competition. As the only customer feedback tool that trends responses, intelligently analyses data and benchmarks against others, Client Heartbeat makes it easy to identify and improve a businesses’s weaknesses and measure differentiation in the eyes of customers. Show less



Streamline Marketing Solutions

• Brisbane, Australia

• Sales/marketing

  • May 2012 - Jan 2013