David Drach
Director IT SaaS Operations at eTrigue Corp.- Claim this Profile
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Bio
Henry Dall
Working with David was (truly) a pleasure and we got some really good work done together at eTrigue, including discovering & resolving a lot of weird issues and putting out a lot of production fires. Unlike me (a temperamental software engineer) - he is very sanguine and metered in his approach to things, along with being very capable & savvy technically and patient in his communicating with those less-knowledgeable. And he truly busted his behind for the company. I highly recommend him for any position involving overseeing networks, websites and people.
Ron Cootes
We needed someone to take over and re-build the eTrigue SaaS infrastructure, we were fortunate that we found David. David is highly self-motivated to learn new technologies and tools making our entire infrastructure easier to manage, develop, and reduce overall operating costs. He is professional, responsible, reliable, and respected by team members and management. His communication skills easily allow him to interface with all organizations across the company. We needed a way to monitor our growing service offering, but there was no budget; David independently found some great open source solutions, learned them, configured them and put them into service to solve our problems. No one asks him to do things, he sees the need, understands the situation, and solves the problem. That is what David does, and he did this repeatedly to establish and manage the large complex infrastructure that is eTrigue. I would absolutely recommend and hire David again; he is a pleasure to work with and have on the team.
Henry Dall
Working with David was (truly) a pleasure and we got some really good work done together at eTrigue, including discovering & resolving a lot of weird issues and putting out a lot of production fires. Unlike me (a temperamental software engineer) - he is very sanguine and metered in his approach to things, along with being very capable & savvy technically and patient in his communicating with those less-knowledgeable. And he truly busted his behind for the company. I highly recommend him for any position involving overseeing networks, websites and people.
Ron Cootes
We needed someone to take over and re-build the eTrigue SaaS infrastructure, we were fortunate that we found David. David is highly self-motivated to learn new technologies and tools making our entire infrastructure easier to manage, develop, and reduce overall operating costs. He is professional, responsible, reliable, and respected by team members and management. His communication skills easily allow him to interface with all organizations across the company. We needed a way to monitor our growing service offering, but there was no budget; David independently found some great open source solutions, learned them, configured them and put them into service to solve our problems. No one asks him to do things, he sees the need, understands the situation, and solves the problem. That is what David does, and he did this repeatedly to establish and manage the large complex infrastructure that is eTrigue. I would absolutely recommend and hire David again; he is a pleasure to work with and have on the team.
Henry Dall
Working with David was (truly) a pleasure and we got some really good work done together at eTrigue, including discovering & resolving a lot of weird issues and putting out a lot of production fires. Unlike me (a temperamental software engineer) - he is very sanguine and metered in his approach to things, along with being very capable & savvy technically and patient in his communicating with those less-knowledgeable. And he truly busted his behind for the company. I highly recommend him for any position involving overseeing networks, websites and people.
Ron Cootes
We needed someone to take over and re-build the eTrigue SaaS infrastructure, we were fortunate that we found David. David is highly self-motivated to learn new technologies and tools making our entire infrastructure easier to manage, develop, and reduce overall operating costs. He is professional, responsible, reliable, and respected by team members and management. His communication skills easily allow him to interface with all organizations across the company. We needed a way to monitor our growing service offering, but there was no budget; David independently found some great open source solutions, learned them, configured them and put them into service to solve our problems. No one asks him to do things, he sees the need, understands the situation, and solves the problem. That is what David does, and he did this repeatedly to establish and manage the large complex infrastructure that is eTrigue. I would absolutely recommend and hire David again; he is a pleasure to work with and have on the team.
Henry Dall
Working with David was (truly) a pleasure and we got some really good work done together at eTrigue, including discovering & resolving a lot of weird issues and putting out a lot of production fires. Unlike me (a temperamental software engineer) - he is very sanguine and metered in his approach to things, along with being very capable & savvy technically and patient in his communicating with those less-knowledgeable. And he truly busted his behind for the company. I highly recommend him for any position involving overseeing networks, websites and people.
Ron Cootes
We needed someone to take over and re-build the eTrigue SaaS infrastructure, we were fortunate that we found David. David is highly self-motivated to learn new technologies and tools making our entire infrastructure easier to manage, develop, and reduce overall operating costs. He is professional, responsible, reliable, and respected by team members and management. His communication skills easily allow him to interface with all organizations across the company. We needed a way to monitor our growing service offering, but there was no budget; David independently found some great open source solutions, learned them, configured them and put them into service to solve our problems. No one asks him to do things, he sees the need, understands the situation, and solves the problem. That is what David does, and he did this repeatedly to establish and manage the large complex infrastructure that is eTrigue. I would absolutely recommend and hire David again; he is a pleasure to work with and have on the team.
Experience
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eTrigue Corp.
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IT Services and IT Consulting
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1 - 100 Employee
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Director IT SaaS Operations
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Jun 2011 - Present
I am currently guiding a 24x7 Network Operations Center (NOC) team. I utilize onsite, collocated and cloud based resources to design hybrid Enterprise IT infrastructures and sustainable solutions. I work directly with the VP of Engineering and Principal Developer to support their teams in product delivery. • Responsible for all infrastructure engineering, design, and implementation SaaS operations.• Redesigned and documented network and hardware infrastructure to enable company growth. • Built production SaaS environment. Leveraging CentOS Linux, Windows Server and VMware to control cost while improving performance. • Prepared a zero capital expenditure, open source based network and infrastructure monitoring system. To enhance fault detection, notification and establish trend analysis system wide. • Structured commercial email infrastructure to assist client level email marketing. Including creation of DNS, rDNS, SPF, Domain Keys, DMARC, Whitelisting and SBL remediation procedures.• Implemented Microsoft SQL Federated Clustering for high availability. Built highly scalable Cassandra cluster to increase scalability and reduce cost.• Initiated an alternative data center feasibility study to identify a better (higher quality at lower cost) data center partner to enhance uptime.
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Manager, IT Operations
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Nov 2007 - Jun 2011
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Sr. Systems Administrator
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2001 - 2007
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Solid Data Systems
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Computer Hardware Manufacturing
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1 - 100 Employee
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Systems Administrator and Support
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2000 - 2001
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Education
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Kaplan University