Experience

AFS Technologies by TELUS Consumer Goods

• United States
• Software Development
• 100 - 200 Employee

• Principal ERP Business Consultant

  • Aug 2018 - Present

  - Work with clients in the Food & Beverage Supply Chain industry to gather and document business requirements and workflows, then use those requirements to properly deploy and configure ERP Software to meet the clients’ needs. - Provide best practice recommendations for many segments of the F&B Supply Chain industry, including Accounting, Production, Pricing & Deals, Logistics and Distribution, based upon my own experience as both a consultant and an end user. - Provide expert level configuration, end user training, and support and troubleshooting to clients in AFS ERP Software. - Analyze challenging business requirements that may be outside standard ERP functionality, and create change requests for custom development to accommodate those requirements. - Work with development to guide product capabilities and enhancements, both for specific business cases and general usability improvements. - Assist clients with integrations with and deployment of other AFS software offerings, including WMS, OMS, and DSD. - Work with the client for the entire life cycle of deployment, including Discovery, Configuration, Training, Go-Live, and Hypercare. - Provide expert level internal support and training in the use, configuration, and support of AFS ERP software. - Provide technical guidance and recommendations for client workstations, server setups, and handheld devices, beyond standard ERP implementation requirements. Show less



ProPacific Fresh

• United States
• Food and Beverage Services
• 1 - 100 Employee

• IT Manager

  • Jun 2012 - Jul 2018

  - Oversee all I.T. Department projects, policies, and procedures. - Install, maintain, troubleshoot, and upgrade all network, server, and IT resources. - Manage the company help desk, and provide expert level end user support for all printers, workstations, company cell phones, and any other IT related resource. - Built a new VMWare environment to replace the old one with new switches, new hosts, and new EMC SAN, with zero end user downtime. -Have installed and configured several virtual servers and applications including Microsoft Server 2012, SQL Server 2008, McAfee ePO, Veeam Backup & Replication, VMWare, and Active Directory Domain Controllers. -Have performed physical to virtual server migrations of Server 2003 and Exchange 2003. -Implemented new help desk software and procedures. -Set up and maintained network equipment, including HP Procurve switches and wireless bridge units. -Maintained and updated the company's security framework, first with installing a Microsoft Forefront TMG server, then with a Sophos UTM, and Sophos cloud antivirus. - Replaced the current Avaya VOIP system with a new Shoretel system. - Interact with upper management in implementing new I.T. projects, upgrades, and technology that will further the company goals and vision. - Implemented several new software applications, including a suite of software from AFS Technologies: AFS ERP, AFS OMS, Priya Warehouse Management System, and Omnitracs Roadnet Transportation Suite. -Designed and installed Wireless network for Warehouse, for use with RF and Voice Picking devices. Configured, optimized, and maintained Zebra RF Handheld and Forklift units, and Vocollect Voice Picking units. - Managed a 3 person I.T. department and help desk, making recommendations to upper management about I.T. projects, policies, and purchases. Show less



Colusa Casino Resort

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Network Admin I

  • Sep 2010 - Jun 2012

  - Provide network support and customer service to all casino employees. - Install and provide troubleshooting assistance on all casino PCs, printers, applications, network systems, HP Procurve switches, servers, cell phones, audio visual equipment, IGT gaming software, Micros POS system, and accounting software. - Work extensively with active directory, Exchange, SQL, BES server, Trend Micro OfficeScan, and VMWare. - Planned and deployed new server installations of MS Server 2008, SQL Server 2008, and Linux. Performed maintenance and troubleshooting on those servers. - Created new Wordpress intranet server and website for company information. - Maintain Mitel phone system, including phone and network wiring. - Work with colleagues to increase casino productivity and technological advancement through the deployment of server software, hardware upgrades, security systems, and data backup systems. Show less