Experience

ITC Service Group

• United States
• Telecommunications
• 100 - 200 Employee

• Training and Development Specialist

  • Sep 2021 - Present

  Kansas City, Missouri, United States Head of the ITC Training Department for Google Fiber in the Kansas City Market Subject Matter Expert of Field Installation Processes relative to the Google Fiber Project Knowledge of Client Provided Training Modules, Facilitator Guides, and Exercises Develop Training Modules to Expand and Maintain the Skill Set of new and existing employees Evaluate, Educate, and Coach Technicians on standards set by Area of Operations Manager Maintain the Quality and Efficiency of Technicians… Show more Head of the ITC Training Department for Google Fiber in the Kansas City Market Subject Matter Expert of Field Installation Processes relative to the Google Fiber Project Knowledge of Client Provided Training Modules, Facilitator Guides, and Exercises Develop Training Modules to Expand and Maintain the Skill Set of new and existing employees Evaluate, Educate, and Coach Technicians on standards set by Area of Operations Manager Maintain the Quality and Efficiency of Technicians through Developmental Training Remote Training with other Markets through Online Video Chats & Google Meet

• Development Liaison

  • Oct 2013 - Present

  Kansas City, Missouri Instruct Technicians on installation process for Google Fiber High Speed Data and CATV service Coach, Develop, and Assess individual job performance of technicians Communicate with the client on ways to make installation process more efficient Home Network Maintenance, Installation, and Configuration Customer Education of services provided



BodyFit KC

• Fitness Professional

  • Jul 2014 - Present

  Kansas City, Missouri Design Fitness and Nutrition programs for individuals and group training sessions Developed and Implemented "Sport Speed & Agility" sessions geared toward Sport Specific fitness Instruct BodyFit Training Sessions: HIIT, Heavy Lifting, and Metabolic Conditioning Create an active and entertaining workout environment to motivate clients



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Installation Technician

  • Jan 2013 - Oct 2013

  Kansas City, Missouri



BSC Equipment Company

• Sales Representative

  • Jun 2011 - Dec 2012



24 Hour Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Personal Trainer

  • Jun 2008 - Aug 2010

  Monitor goals and progress of clients while adjusting one-on-one sessions to client needs Create a safe and reliable workout system and atmosphere for gym patrons Sell gym memberships and personal training sessions to gym clients



Fort Osage School District

• United States
• Education Administration Programs
• 200 - 300 Employee

• Paraprofessional

  • Sep 2006 - Aug 2010

  Formulate and conduct classroom activities in evaluation of learning processes Participate in the assessment of individual student needs and progress Develop appropriate individualized programs based on student needs