Experience

LendingClub

• United States
• Financial Services
• 700 & Above Employee

• Learning Performance Specialist

  • Jun 2022 - Present

• Learning Performance Coach

  • Oct 2021 - Jun 2022

• Senior Customer Service Advisor

  • Dec 2020 - Oct 2021

• Customer Service Advisor

  • Jan 2020 - Dec 2020



LimeRed

• United States
• Food & Beverages
• 1 - 100 Employee

• Barista

  • Jun 2017 - May 2019

  - Served over 500 customers daily, maintaining a fast-paced but organized work environment - Developed and honed communication skills to assure customer service and satisfaction - Supported and guided new employees, emphasizing teamwork and collaboration - Served over 500 customers daily, maintaining a fast-paced but organized work environment - Developed and honed communication skills to assure customer service and satisfaction - Supported and guided new employees, emphasizing teamwork and collaboration



Courageous Sailing Center

• United States
• Sports and Recreation Instruction
• 1 - 100 Employee

• Assistant Site Director

  • Jul 2016 - Aug 2016

  - Managed instructor schedules and classes for over 100 program members- Engaged in weekly director meetings to discuss instructional progress and set upcoming goals- Supervised and mentored new instructors-in-training

• Sailing Instructor

  • Jul 2013 - Jul 2016

  - Taught program members the basics of small-boat sailing, alongside situational awareness skills- Facilitated instructional classes covering critical thinking and emergency preparedness- Processed payments, redirected messages and assisted customers at front desk