Experience

Huntsville Area Association of REALTORS

• United States
• Real Estate
• 1 - 100 Employee

• Information Technology Engineer

  • 2005 - Present

  • Install and maintain all network software including SQL, Exchange, Rapattoni (Association database), QuickBooks, Microsoft Windows and security patches. • Update and maintain all hardware including the SQL, Web, DNS and DHCP servers, workstations, routers, firewalls, switches and wireless devices. Maintain Office exchange mail, exchange resources and pop account. • Update and Maintain virus software and proxy on servers and workstations. Maintain efficient and reliable backup and recovery procedures. troubleshoot/analyze and resolve faults, whether it is a major system crash or forgotten password • Travel up to 100 plus miles to meet customers on location to handle hardware and software issues. • Install, maintain, and update, new members computers and printers setting up transferring data, and loading Microsoft updates, Java, Adobe, Office and security patches. • Resolved virus and malware issues with a 99]% success rate. • Install and configure networks including file servers, workstations, fire walls, routers, backups and secure wireless connectivity. • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues. • Ordered necessary supplies and parts the repair of malfunctioning hardware Show less



Distributed Information Systems

• Information Technology Specialist

  • May 2004 - Present

  • Set up equipment for over 50 NASA contractors and Company employees, including installing cables and hardware. • Installed software and operating systems on NASA contractors and company computers. • Resolved technical support inquiries for both the NASA contractors and company employees with hardware and software issues. • Maintained uptime on contractors and company networks through careful and preventative maintenance. Resolved and restored computer hardware and software, printing, installation, word processing, files, documents, drivers, email and operating system issues. Show less



Madison Books and Computer

• Senior Service Technician

  • Jul 1987 - Apr 1997

  On-Site Technician • Installation troubleshooting, updating and repairing networks, i.e., Novel and Microsoft Peer to Peer. • Repaired Epson, Hunda, Apple MacIntosh, Hewlett Packard and Kaypro computers. Service Technician • Built and repaired Compaq, Dell, and Hewlett Packard Epson, Hunda, Apple MacIntosh and Kaypro computers. • Set up, configured and repaired printers, monitors, keyboards including installing cables and hardware. • Ordered necessary supplies and parts to repair malfunctioning hardware. Show less