Experience

RevTrak, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Client Success Partner

  • Oct 2019 - Present

• Account Manager

  • Jan 2018 - Oct 2019



FGS Inc.

• United States
• Printing Services
• 1 - 100 Employee

• Account Manager

  • Jun 2012 - Sep 2017

  -Main point of contact for specific clients associated with fulfillment for financial literature -Monitored client orders to ensure the literature was printed and shipped out to be delivered when requested -Interface with various departments in order to resolve client issues at the point of contact -Main point of contact for specific clients associated with fulfillment for financial literature -Monitored client orders to ensure the literature was printed and shipped out to be delivered when requested -Interface with various departments in order to resolve client issues at the point of contact



Riverside Publishing

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Project Manager

  • May 2001 - Nov 2010

  -Operational point of contact for all scoring projects associated with large-scale testing programs -Coordinate all communication and interaction amongst the various organizations within the Operations organization -Accountable for the management and on-time delivery of all customer related activities involving the operational milestones -Main responsibilities include the writing of operational requirements for scoring programs, tracking orders, and maintaining the operational project schedule and issue logs Show less