David Chidi

Senior Help Desk IT Technical Support - CareConnect (HIE) at ICT
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Contact Information
us****@****om
(386) 825-5501
Location
ZA

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Experience

    • Information Services
    • 700 & Above Employee
    • Senior Help Desk IT Technical Support - CareConnect (HIE)
      • Jan 2022 - Present

      Healthcare Service Desk IT Technical Support, Ticketing System Zendesk, 1st Line, 2nd Line, 3rd Line Support, Application Support, Junior Data Steward ( Patient Index, Data Quality, Worklist Item, Assignments) Healthcare Service Desk IT Technical Support, Ticketing System Zendesk, 1st Line, 2nd Line, 3rd Line Support, Application Support, Junior Data Steward ( Patient Index, Data Quality, Worklist Item, Assignments)

    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Technical Support
      • Jan 2012 - Jul 2021

      End User Support, Desktop Support, IT Support, Junior System Admin, Workstation Order/Setup/ Configure, IT Assets Register, Server Room Maintenance, Printer Support, Helpdesk/Service Desk Support End User Support, Desktop Support, IT Support, Junior System Admin, Workstation Order/Setup/ Configure, IT Assets Register, Server Room Maintenance, Printer Support, Helpdesk/Service Desk Support

Education

  • Online
    Certificate, Self - Upskill Certificate
    2022 - 2022
  • Torque IT
    Training Certificate, LPI Linux Essential
    2021 - 2021
  • Torque IT
    Training Certificate, VMware vSphere Manage V7
    2020 - 2020
  • Torque IT
    Training Certificate, A+
    2016 - 2016
  • Torgue IT
    Training Certificate, ITIL Foundation 2011
    2015 - 2015
  • Rethabile Secondary School
    Matric, Business Economics, Accounting, Economics,
    1993 - 1997

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