Experience

BMW of Buena Park

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Advisor

  • Jun 2023 - Present



Norm Reeves Volkswagen Superstore Irvine Auto Center

• United States
• Individual and Family Services
• 1 - 100 Employee

• Service Advisor

  • Jan 2023 - May 2023



Tesla

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Service Advisor

  • Sep 2021 - Jan 2023

  Sales/ service advisor Follow up with Customer on services provided; ensure they are satisfied with the work performed. Provide product knowledge to customers who are receiving the vehicle and answer any questions they may have. Inspect vehicle before delivery to notice any flaws and mechanical issues the car may have before departure. Communicate estimated completion time, regular updates and follow through on each customer vehicle Sales/ service advisor Follow up with Customer on services provided; ensure they are satisfied with the work performed. Provide product knowledge to customers who are receiving the vehicle and answer any questions they may have. Inspect vehicle before delivery to notice any flaws and mechanical issues the car may have before departure. Communicate estimated completion time, regular updates and follow through on each customer vehicle



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Teller/Banker

  • Feb 2022 - Aug 2022

  Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue. Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service. Identified sales opportunities and referred customers to branch partners in financial services. Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue. Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service. Identified sales opportunities and referred customers to branch partners in financial services.



Nike

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jan 2019 - Sep 2021

  Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented. Scheduled workers and delegated assignments to effectively meet expected customer and business demands. Monitored cashiers' work and balanced registers to maintain strong financial controls. Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented. Scheduled workers and delegated assignments to effectively meet expected customer and business demands. Monitored cashiers' work and balanced registers to maintain strong financial controls.



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Sales Specialist

  • Feb 2020 - Mar 2021

  Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Provide a personable experience to the customer to make the customer feel comfortable and also to seek new business opportunities. Serving customers by helping them select products that best fits their needs. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Provide a personable experience to the customer to make the customer feel comfortable and also to seek new business opportunities. Serving customers by helping them select products that best fits their needs.



Outbreak Soccer Centers

• United States
• Spectator Sports
• 1 - 100 Employee

• Personal Trainer

  • Aug 2017 - Jan 2019

  Gathered customer information to reconnect and establish a business relationship to gather teams for our leagues. Hosted marketing events at several locations to promote our facility and register new teams for our leagues. Maintained the fields and overlooked the facility to maintain to ensure accuracy and stability. Engaged with customers to build rapport and l Gathered customer information to reconnect and establish a business relationship to gather teams for our leagues. Hosted marketing events at several locations to promote our facility and register new teams for our leagues. Maintained the fields and overlooked the facility to maintain to ensure accuracy and stability. Engaged with customers to build rapport and l