Experience

Maple Gate Anesthesiologists, P.C. d/b/a Buffalo Niagara Anesthesia

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Operations

  • Oct 2022 - Present

• Human Resources Manager

  • Sep 2017 - Present



PPG Industries

• Utilities
• 100 - 200 Employee

• Account Development Manager

  • May 2015 - Aug 2017

  Through customer service excellence, service existing customer accounts assigned to specified territory •Maintain regular contact with customers to understand needs and to identify business opportunities •Ensure follow-up and response to customer needs in a timely manner •In conjunction with Regional Sales Manager and in response to customer needs, facilitate product recommendations, application and performance and color •Develop account planning strategy to cultivate sales of… Show more Through customer service excellence, service existing customer accounts assigned to specified territory •Maintain regular contact with customers to understand needs and to identify business opportunities •Ensure follow-up and response to customer needs in a timely manner •In conjunction with Regional Sales Manager and in response to customer needs, facilitate product recommendations, application and performance and color •Develop account planning strategy to cultivate sales of customers with most growth potential •Utilize SAGE sales tool to manage accounts, maintain call logs and contact info, run reports, etc. •Partner with Store Managers and other store employees to ensure customers needs are met or exceeded •Work with the PPG credit department to manage customer debt •Develop good understanding of customer base and the segments they service •In conjunction with Regional Sales Manager, facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies •Manage personal expenses to reduce unnecessary expenditures

• Customer Service

  • Apr 2013 - May 2015


AkzoNobel Coatings
• Chemical Manufacturing
• Customer Service

  • Feb 2010 - Apr 2013

Sherwin-Williams Paints
• Kuwait
• Chemical Manufacturing
• 1 - 100 Employee
• Customer Service

  • Oct 2005 - Feb 2010