David Cain
Technical Support Specialist at Deborgem Enterprises Incorporated (DEI)- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Cert Prep: CompTIA Security+ Exam (SY0-501): The Basics
LinkedInMar, 2021- Nov, 2024 -
A+
CompTIA -
CTS
InfoComm International -
Certified Casper Administrator - CCA
Jamf -
Certified Jamf Administrator - CJA
Jamf
Experience
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Deborgem Enterprises Incorporated (Deborgem)
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Specialist
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Mar 2021 - Present
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The George Washington University
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United States
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Higher Education
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700 & Above Employee
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Manager of Technology Ifrastructure
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Aug 2009 - Oct 2020
Responsible for the Technology Infrastructure supported by the Academic Technologies group. Supported general purpose labs and classrooms in a multiple campus environment consisting of approximately 600 computers, 31 printers and 67 technology enhanced lecterns
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Sr. Programmer / Analyst
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Aug 2002 - Aug 2009
Promoted to provide advanced support of developing computer lab and classroom support.Team Leader for image development and operations teams.imaging for 600+ computers for labs/classrooms and staff.Hardware support for 600+ computers for labs/classrooms/loaner laptops and staff.Desktop support for 50 staff.Build and Maintain technology infrastructure for computer labs and classroomsAudio Visual system installation.Network topology installationsComputer installations.Daily System monitoring
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Systems Specialist
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Aug 1998 - Aug 2002
Recruited to provide hardware and environmental control for computer labs and classrooms.Oversee Computer Lab Assistant office30 Computer Lab Assistants and techniciansMaintained clean Teaching/learning computer environments.Software and hardware maintenance of 440 IBM, 60 Macintosh computers and 30 HP laserjet printers.Responsible for Daily system monitoring to insure desktop computer and printer uptime.
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Community
