David Butler

Co-chair, Digital Sales Report Working Group at DDEX
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Credentials

  • Certified Scrum Product Owner® (CSPO®)
    Scrum Alliance
    Sep, 2023
    - Oct, 2024
  • ITIL Practitioner
    AXELOS Global Best Practice

Experience

  • DDEX
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Co-chair, Digital Sales Report Working Group
      • Jan 2022 - Present
  • ICE Services
    • Bahrain
    • Telecommunications
    • Senior Business Analyst
      • Feb 2019 - Present

    • Service Delivery Specialist
      • Jun 2016 - Feb 2019

  • PRS for Music
    • United Kingdom
    • Musicians
    • 400 - 500 Employee
    • Service Delivery Manager
      • Sep 2015 - Jun 2016

      Covering the set-up of the ICE Services hub, ensuring cost efficient, accurate and timely distributions. Implementing a strategic service-driven approach. Management of stakeholders, both internal and external. Assist in resolution of local issues, including contracts, SLAs and change control. Project Executive duties.

    • Quality Assurance Analyst
      • Sep 2011 - Aug 2015

      Distribution quality assurance, incorporating the use of Business Intelligence tools. Evolving data quality checks upstream to the point of file receipt, troubleshooting and improving audio, audiovisual and online usage match quality and automatch rates. Stakeholder liaison including all major broadcasters, third parties such as Soundmouse. Contributor to the DDEX technical working group on Digital Sales Reporting.

    • Online & Digital Data Coordinator
      • May 2007 - Sep 2011

      Managing the music sales pipeline from online and digital licensees, to meet data processing targets and distribution deadlines. Liaison with new and existing data suppliers regarding issues relating to the interpretation of data formats. Liaison with Broadcast & Online Licensing to ensure that reporting supports often complex licensing structures. Documentation of work streams, finding consensus on processing, resolving issues and maximising opportunities.

    • Business Analyst
      • Apr 2001 - Apr 2006

      Business reengineering to bring customer-facing units into a central Service Centre. Requirements gathering, facilitating workshops, UML process modelling, benefits analysis, organisation change including project management of the implementation of a new telephony technology. Development of a Service Management Framework using CRM technology to enable logging of service requests, and to maximise enquiry handling. Requirements gathering via facilitated workshops, production of system functional specifications, test script creation and system testing. Show less

Education

  • Ulster University
  • Larne Grammar School
  • AXELOS
    ITIL Practitioner

Community

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