David Burgess
Student Tech Suppo at MSM Technology- Claim this Profile
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Bio
Credentials
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Techincal Support Fundamentals
GoogleOct, 2020- Nov, 2024
Experience
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MSM Technology
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Student Tech Suppo
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Jan 2021 - Present
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Oct 2007 - Present
Prepared and/or cooked menu items listed on the production schedule, strictly adhering to food safety procedures.Set up serving lines, garnished food items, and applied food protection and sanitation measures in field and garrisonenvironments. Provided technical guidance to lower-grade personnel in garrison and field kitchen operations.Ensured that proper procedures, temperatures and time periods are according to guideline. Performed supervisoryand inspection functions including shift supervision. Show less
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Jan 2013 - Present
Explain Duties, Responsibilities, and Utilization of the Information Support Specialist (ISS); Introduction to Accessions Systems; Maintain RSID Territory Assignment and Relationships; Manage Information Security; Manage User Accounts; Prepare Recruiter Work Station (RWS) for Issue; Provide Initial RWS Familiarization; Familiarization of Accessions Systems Applications; Maintain RWS; and Perform Help Desk Operations
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Mar 2015 - Aug 2019
Recruits and retains qualified soldiers for entry into the Army National Guard in accordance with applicable regulations. Supervises recruiting and retention activities. Process and handle exceptions to policies, back ground checks, and personal information in regards to recruits. Proficient with Microsoft Word, Excel, Powerpoint, as well as Adobe Acrobat.
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Apr 2013 - Sep 2013
Trained soldiers to become 25U (Signal Systems Support Specialist) qualified.
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Veterans Cleaning Solutions
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Enterprise, AL
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IICRC Certified Carpet Cleaning Tech
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Jul 2019 - Jan 2021
Certified in the practical application of cleaning carpets, identifying fiber, yarn and carpet constructions, style types and finishes, soiling conditions, cleaning science and methodology, and other issues and concerns faced by individuals who maintain and clean installed broadloom carpet Certified in the practical application of cleaning carpets, identifying fiber, yarn and carpet constructions, style types and finishes, soiling conditions, cleaning science and methodology, and other issues and concerns faced by individuals who maintain and clean installed broadloom carpet
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Gamestop Inc
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Little Rock, Arkansas Area
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Assistant Store Manager
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May 2012 - Apr 2013
Increase sales, up sell power point cards, open and close procedures, planogram changes, inventory counts, inventory price changes, bank deposits, handle customer disputes, train new hires * learn new products and product changes, attend product trainings, marketing and event planning for game launch nights, * marketing and partnering with other businesses to increase traffic in doors Increase sales, up sell power point cards, open and close procedures, planogram changes, inventory counts, inventory price changes, bank deposits, handle customer disputes, train new hires * learn new products and product changes, attend product trainings, marketing and event planning for game launch nights, * marketing and partnering with other businesses to increase traffic in doors
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United Cellular
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Little Rock, Arkansas Area
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ASC Manager
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Mar 2010 - May 2012
Manage 3 authorized service centers for sales locations * training, recruiting, improving customer satisfaction scores, driving needed metrics for Sprint and United Cellular, scheduling and labor allocation. * implementing policies and procedures, implementing coachings and write ups as needed. * streamlining procedures to better utilize time effectively in ASC locations, promoting net promoters in all locations, B2B sales, marketing. Manage 3 authorized service centers for sales locations * training, recruiting, improving customer satisfaction scores, driving needed metrics for Sprint and United Cellular, scheduling and labor allocation. * implementing policies and procedures, implementing coachings and write ups as needed. * streamlining procedures to better utilize time effectively in ASC locations, promoting net promoters in all locations, B2B sales, marketing.
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Our Place Diner
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Ozark, Alabama
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Kitchen Manager
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Nov 2008 - Jun 2009
Managed the kitchen and dish washers during night shift. Helped prepare daily specials as well as other menu items. Managed the kitchen and dish washers during night shift. Helped prepare daily specials as well as other menu items.
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Education
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Grantham University
Associates, Computer Science