Experience

Spaulding MFG, Inc.

• Machinery Manufacturing
• 1 - 100 Employee

• Security Guard

  • Oct 2012 - Present

  Contract security for McLaren Hospitals. Contract security for McLaren Hospitals.



CBCS

• Collections Agent

  • Sep 2010 - Sep 2012

  Used computerized auto-dialer to connect with people and assist them in paying outstanding debts. Used computerized auto-dialer to connect with people and assist them in paying outstanding debts.



City Rescue Mission of Lansing

• Operations Coordinator

  • Feb 2009 - Sep 2011

  Processed participants for meals and overnight accommodations, provided security and supervision, and occasionally gave a devotional message. Processed participants for meals and overnight accommodations, provided security and supervision, and occasionally gave a devotional message.



Mid-Michigan Family Theatre

• Vice President-Operations

  • 2008 - 2011

  Provided technical assistance and assessment of the theater building and production needs. Provided technical assistance and assessment of the theater building and production needs.



FAA/Lockheed-Martin

• Flight Service Specialist/Training Specialist

  • May 1986 - Feb 2009

  Customer service at a call center: relayed information to pilots, used various computer sources.Collected, entered, and coordinated data for inclusion in Air Traffic System. Received numerous achievement and appreciation awards. In addition, performed the following duties for many years: • Controller-in-Charge/Designated Lead - supervised operations.• On-the-Job Training Instructor - mentored/coached junior employees.• Staff/Training Specialist - developed and/or presented training programs for various equipment, policies and procedures using lecture, hands-on, written, video, and/or computer based instruction.