Experience

Prospera Hospitality

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • Jan 2022 - Present

  Steubenville, Ohio, United States



Chesapeake Hospitality

• Controller / Human Resources Manager

  • Jun 2021 - Jan 2022

  Doubletree Pittsburgh Cranberry

• Controller

  • Mar 2019 - Jun 2021

  Doubletree Pittsburgh Cranberry Control all day to day financial aspect for the property. Complete daily audit and labor reporting, forecast and expenses management. Cash flow reporting. Strong ONQ and profitsage experiences.



DoubleTree by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Controller / Human Resources Manager

  • May 2018 - Jan 2022

  Cranberry Twp, Pennsylvania

• Director of Front Office Operations

  • Mar 2015 - May 2018

  Cranberry, PA Run all aspect of day to day operation of the 189 room hotel and guest service department. Revenue/forecast management, executive committee member, institute new sop for growing trends in the hotel to maximize profit and exceed doubletree benchmark guest service scores, work close with revenue and sales team to Maximize revenue, handle guest service request. Set up and relaunch of rebranding of hotel. Work with rest of management team to work thru a multi million dollar renovation of the… Show more Run all aspect of day to day operation of the 189 room hotel and guest service department. Revenue/forecast management, executive committee member, institute new sop for growing trends in the hotel to maximize profit and exceed doubletree benchmark guest service scores, work close with revenue and sales team to Maximize revenue, handle guest service request. Set up and relaunch of rebranding of hotel. Work with rest of management team to work thru a multi million dollar renovation of the hotel. Yearly budget reviews. Work with corporate office on task force help at various properties, while maintaining current job and team and service levels.



Prospera Hospitality

• United States
• Hospitality
• 1 - 100 Employee

• Task Force Manager

  • Oct 2015 - Mar 2019

  Miami Fl. Austin Tx. Uniontown PA. Working multiple weeks at each location. Working directly with the management team and front office team. Hire and train new staff member and managers for the rooms department. Evaluate procedures and institute new ideas and procedures for the rooms department. Increase guest service score to meet brand service levels. *Hilton Garden Inn- Uniontown, Pa. *Hilton Austin Airport- Austin, Tx. *Doubletree Miami Oceanpointe - Miami, Fl.



Hilton Austin Airport

• Front Office Manager

  • Nov 2011 - Mar 2015

  Run all aspect of day to day operation of the 262 room hotel and the guest service department. Revenue/forecast management, executive committee member, institute new sop for growing trends in the hotel to maximize profit and exceed hilton benchmark guest service scores , work close with revenue and sales team to Maximize revenue, 2011 manager of 2nd quarter, 2012 manager of 1st quarter 2014 manager of 2nd quarter. Hilton blue energy team member, Austin hotel guest service association member.

• Front Desk Manager

  • Jun 2009 - Nov 2011

  Austin Texas Run all aspect of day to day operation of the 262 room hotel and the guest service department. Revenue/forecast management, executive committee member, institute new sop for growing trends in the hotel to maximize profit and exceed Hilton benchmark guest service scores , work close with revenue and sales team to Maximize revenue. Worked directly with Director of Front Office. Promoted to position while working at property.



DoubleTree by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Manager

  • Sep 2006 - May 2009

  Ran front office operations for a 310 room doubletree hotel in downtown Pittsburgh. Transfer to Austin with the company when they took over the Hilton Austin Airport hotel. Won doubletree Care Cup as the best doubletree in 2006. Grew relationship with the corporate client to establish a working relationship to get corporate repeat guest. Grew RevPar and ADR year over year.