Experience

Lovehoney Group

• Germany
• Wellness and Fitness Services
• 200 - 300 Employee

• Global Returns and Performance Supervisor

  • May 2023 - Present

• Returns Dept. Team Leader

  • Nov 2020 - Present


Abbott Lyon
• United Kingdom
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee
• Customer Support Manager

  • Nov 2018 - Sep 2020

Charles Tyrwhitt
• United Kingdom
• Retail Apparel and Fashion
• 400 - 500 Employee
• Assistant Manager

  • Dec 2017 - Nov 2018


Lovehoney

• United Kingdom
• Retail
• 1 - 100 Employee

• Customer Service Assistant Manager

  • Feb 2015 - Dec 2017

• Customer Service Advisor

  • Dec 2013 - Feb 2015

  Answering Customer QueriesSolving any customer issuesDealing with logisticsSecurity CheckingSocial media liaisingManaging stock



Schuh

• Germany
• Retail

• Deputy Manager

  • Nov 2012 - Oct 2013

  Customer serviceStock managementStaff trainingStaff ManagementMerchandisingOrganizing store eventsCreating staff rotasPayrollRecruitment

• Deputy Manager

  • Aug 2012 - Nov 2012

  Customer serviceStock managementStaff TrainingStaff ManagementMerchandisingOrganizing store eventsPayrollRecruitment

• Management Trainee

  • Sep 2011 - Aug 2012

  Customer serviceStock ManagementStaff TrainingStaff ManagementMerchandisingOrganizing store salesAttending training coursesInvolvement in recruitment

• Sales Assistant

  • Nov 2010 - Sep 2011

  Customer serviceStore MaintenanceParticipation in store salesParticipation in stock managementParticipation in staff training



siblu

• United Kingdom

• Representative

  • Jun 2010 - Sep 2010

  Customer liaison Servicing accommodation General Maintenance Kids Entertainer Customer liaison Servicing accommodation General Maintenance Kids Entertainer



The Penthouse Restaurant

• United States
• Restaurants

• Head Runner

  • Nov 2009 - Mar 2010

  Managing a team of 5 runners Completing team rotas Staff training Managing a team of 5 runners Completing team rotas Staff training



Jistcourt

• United Kingdom
• Construction
• 1 - 100 Employee

• Laborer

  • Aug 2007 - Oct 2009

  Site Maintenance Keeping tradesmen in materials Site Maintenance Keeping tradesmen in materials



JJB Sports

• Retail
• 200 - 300 Employee

• Sales Assistant

  • Nov 2006 - Aug 2007

  Customer service Store maintenance Customer service Store maintenance



R & D Hopkins

• United Kingdom
• Recreational Facilities

• Laborer

  • Aug 2006 - Nov 2006

  Site Maintenance Keeping tradesmen in materials Site Maintenance Keeping tradesmen in materials



Inventive Leisure

• United Kingdom
• Retail

• Bar Suport

  • Oct 2004 - Jul 2006

  Keeping bar stocked with drinks and glasses Bar Maintenance Keeping bar stocked with drinks and glasses Bar Maintenance