Experience

Renowned Chemical Solutions LLC

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Director Of Customer Service

  • Dec 2018 - Present

  Create and manage all customer service processes and documentation. Build databases for all products and services offered by RCS. Create and standardize all processes for the company. Coordinate logistics and process all sales documentation on a daily basis. Create and manage all customer service processes and documentation. Build databases for all products and services offered by RCS. Create and standardize all processes for the company. Coordinate logistics and process all sales documentation on a daily basis.



NOV

• United States
• Oil and Gas
• 700 & Above Employee

• Customer Service Supervisor

  • Aug 2008 - Dec 2018

  Essential Duties: Supervise a staff of six customer service representatives. Assist with difficult customer issues. Hire and train new employees to the department. Resolve customer service challenges efficiently and productively. Essential Duties: Supervise a staff of six customer service representatives. Assist with difficult customer issues. Hire and train new employees to the department. Resolve customer service challenges efficiently and productively.



Best Buy

• Retail
• 700 & Above Employee

• Operations Administrator

  • Jul 2004 - Aug 2008

  Essential Duties: Supervise customer service and lead store operations. Assign employee shifts and review scheduling. Evaluate and correct store-wide department coverage. Process the store payroll weekly. Assist in controlling labor and managing budgets. Handle daily paperwork and manage expenses. Keep the operating funds and finances accurate and accounted for. Essential Duties: Supervise customer service and lead store operations. Assign employee shifts and review scheduling. Evaluate and correct store-wide department coverage. Process the store payroll weekly. Assist in controlling labor and managing budgets. Handle daily paperwork and manage expenses. Keep the operating funds and finances accurate and accounted for.



Cinemark

• United States
• Entertainment Providers
• 700 & Above Employee

• Assistant Manager

  • Nov 2000 - Jul 2004

  Essential Duties: Manage accounting office, main lobby, and projection booth. Perform routine maintenance on all nineteen projectors weekly. Hire and train all projectionists and box office personnel. Process the theatre's payroll weekly. Assist with quality control and inventory levels of lobby concessions. Make daily cash deposits and keep an accurate log of all financial records. Essential Duties: Manage accounting office, main lobby, and projection booth. Perform routine maintenance on all nineteen projectors weekly. Hire and train all projectionists and box office personnel. Process the theatre's payroll weekly. Assist with quality control and inventory levels of lobby concessions. Make daily cash deposits and keep an accurate log of all financial records.