Experience

ZUMIX

• Administrative Assistant

  • Nov 2011 - Present

  ● Manages reception desk and high-volume email, phone, and in-person inquiries● Responsible for intake of new student registration and updating all pertinent data to CRM database● Manages high-volume monthly collection of student enrollment fees and posts invoices for all group classes and private lessons● Supports cross-departmental projects, including large-scale fundraisers, as needed



East Boston Neighborhood Health Center

• Billing Specialist 1

  • Dec 2019 - Feb 2020

  ● Maintained production levels of pre-processed claims, resolved errors and edits to ensure claims were timely filed● Maintained production levels of claim appeals to comply with payor requirements● Generated and submitted claims based on payor preference as required



State Street

• Accounting Operations Specialist

  • Aug 2015 - Dec 2018

  ● Managed initial audit data processes as well as identified and resolved all cash exceptions for 15+ mortgage-backed security funds● Managed reviews and signed off on daily cash sheet statements● Generated and updated daily list of ledgers to sub-ledger reports for management review processes● Retrieved trade and income data for auditing purposes on a monthly basisAccounting Operations Intern 2015● Supported audit data… ● Managed initial audit data processes as well as identified and resolved all cash exceptions for 15+ mortgage-backed security funds● Managed reviews and signed off on daily cash sheet statements● Generated and updated daily list of ledgers to sub-ledger reports for management review processes● Retrieved trade and income data for auditing purposes on a monthly basisAccounting Operations Intern 2015● Supported audit data processes for mortgage-backed security funds● Provided administrative support on additional departmental projects as needed Show more Show less



A. Cohen Company

• Product Sales Associate

  • Oct 2009 - Sep 2011

  ● Managed store products and inventory management system ● Provided customer service and assisted clientele with product troubleshooting issues, performed minor repairs as needed, and provided expert knowledge and technical information on products● Managed product shipping, preparation, and packaging processes for customers and external vendors ● Processed all cash, credit, and check payments and refunds using a Point of Sale (POS) system