Experience

Start-Up Nation Central

• Israel
• Non-profit Organizations
• 1 - 100 Employee

• Information Technology Department

  • Feb 2021 - Present

  Perform installations, upgrades and troubleshooting for 120+ users and 150+ devices, including laptops, desktops, printers etc. Execute hardware and software upgrades for servers. Install firewalls and endpoints and deploy 2- factor authentication to ensure data integrity and cybersecurity for sensitive data. Experienced in using Sentinel One and Avanan systems. Managing all users through AD , Azure and 365 admin. Administrating Zoom for organization. Managing users in Google Admin for projects in GCP. Transfer on-premise to cloud. Show less



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support

  • Jul 2019 - Feb 2021

  Fast and professional support for Dell Israel costumers. Troubleshooting and solving different hardware issues. Instructing costumers on how to use their devices and how to solve issue by themselves. Fast and professional support for Dell Israel costumers. Troubleshooting and solving different hardware issues. Instructing costumers on how to use their devices and how to solve issue by themselves.



HOT

• Israel
• Telecommunications
• 700 & Above Employee

• Technical Support

  • Dec 2018 - Jul 2019

  My first job that was related to IT. Troubleshoot a large spectrum of Hot Net devices, TV modems, routers, telephones etc. Helped costumers with troubleshooting their internet issues. Set up routers for users. My first job that was related to IT. Troubleshoot a large spectrum of Hot Net devices, TV modems, routers, telephones etc. Helped costumers with troubleshooting their internet issues. Set up routers for users.