Experience

Integrated Doorset Solutions Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• IT Support Technician

  • Apr 2021 - Present



Arcsus IT Solutions

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• First Line Support Engineer

  • Feb 2018 - Apr 2021



Performance Health

• Huthwaite, United Kingdom

• IT Support Technician

  • Oct 2017 - Feb 2018

  Supporting staff in daily running of the IT Dept and preparing new computers for a major project. Assigning and fulfilling support tickets from the Support Desk Software. Performing desk moves to support the growing number of temporary staff requirements. Supporting staff in daily running of the IT Dept and preparing new computers for a major project. Assigning and fulfilling support tickets from the Support Desk Software. Performing desk moves to support the growing number of temporary staff requirements.



Glenair

• United States
• Aviation & Aerospace
• 700 & Above Employee

• Information Technology Technician

  • May 2004 - Sep 2016

  I worked for Glenair UK Ltd. for 12 years in which time I was involved in the day to day running of the IT department supporting 200+ users with software, hardware and peripheral issues. I also had a hand in looking after the network and servers including back ups and user creation and email setup. I was closely linked with the HR dept and became the IT Trainer for the company both developing and delivering all IT training and induction materials. I worked for Glenair UK Ltd. for 12 years in which time I was involved in the day to day running of the IT department supporting 200+ users with software, hardware and peripheral issues. I also had a hand in looking after the network and servers including back ups and user creation and email setup. I was closely linked with the HR dept and became the IT Trainer for the company both developing and delivering all IT training and induction materials.