Experience

School of Public Affairs, American University

• United States
• Higher Education
• 1 - 100 Employee

• Senior Administrative Assistant

  • Aug 2021 - Present



The Johns Hopkins University - Carey Business School

• United States
• Education Management
• 200 - 300 Employee

• Campus Operations Coordinator

  • Oct 2018 - Jul 2020

  Reported to the Director of Campus Operations, managing day to day operations of the school’s Washington, DC campus, facilitating the safety, comfort, and needs of students, staff, and faculty. • Served as lead for implementation and execution of asset management system and related deliverables, resulting in a 60% reduction of offsite storage costs and a first-ever complete account of school assets. • Prepared beginning of term checklists, including hard copy class schedules, faculty communications, student communications, access codes, and faculty mailboxes to ensure a successful academic term launch. • Successfully completed student identification card processing and dissemination for more than 400 students. • Effectively collaborated with the Department of Events Management for event set-up and execution. • Served as primary point of contact for DC Campus Operations and provided timely response to customer service requests. • Prepared signage as needed and coordinated special needs, parking, and security arrangements. • Coordinated with building management for facility requests, as well as coordinated with outside vendors for facility repairs, renovations and general contracting. • Reviewed and provided guidance for updates to the departmental website. • Created security brochures and literature for the Baltimore and DC Campuses. • Scheduled monthly team meetings, including Outlook calendar invites, agenda creation and resource needs. Show less



Florida Department of Business and Professional Regulation

• United States
• Government Administration
• 200 - 300 Employee

• Government Analyst I

  • Jul 2010 - Sep 2015

  Served under the supervision of the Executive Director of the State of Florida Construction Industry Licensing Board as discipline coordinator for the board, ensuring disciplinary actions were carried out in a timely and effective manner in accordance with applicable statute and administrative code.• Reviewed and filed over 2000 final disciplinary orders with the Department of Business and Professional Regulation’s Agency Clerk.• Used an Oracle based data system to document and track disciplinary actions.• Enforced licensure suspensions, imposition of interest and referral to collections. • Coordinated and tracked more than 300 licensees placed on probation, including scheduling biannual board review.• Compiled materials and created agendas for regular monthly board meetings using OnBase software. • Served as board staff and travelled for regular meetings of the board and provided technical, informational, and logistical support. • Performed as alternate records custodian for board office. Coordinated with records division, redacted non-public information, drafted, proofed, and disseminated certifications of licensure and non-licensure of contractors and construction businesses, and certifications of documents related to board activity.• Participated in the creation of quarterly board newsletters, including writing informational articles. Show less

• Administrative Assistant II

  • Nov 2007 - Jul 2010

  Served under the Executive Director of the State of Florida Construction Industry Licensing Board, performing special assignments, research, report preparation, and general administrative support to board staff. • Acted as travel liaison for the board, negotiating and securing approval of hotel contracts, preparing travel authorizations, and reimbursements. • Performed as the records custodian for the board office and responded to public records requests. • Assisted in compiling meeting materials with the use of OnBase software. • Secured contracts for court reporting services for board meetings.• Assisted with writing articles for and creating board newsletters.• Served as primary point of contact within the board office for both the public and department staff. Show less

• Administrative Assistant I

  • Feb 2007 - Nov 2007

  Worked under the direction of Assistant General Counsel to help manage a wide variety of regulatory cases being prosecuted by the State of Florida.• Maintained cases in an Oracle based data system from receipt by General Counsel, until presentation to respective disciplinary bodies.• Prepared and disseminated case materials to professional boards/councils, the Division of Administrative Hearings, and the Office of the State Attorney.• Drafted, proofed, and delivered legal documents and correspondence to involved parties, subject matter experts, attorneys, board/council members, administrative law judges, Office of the State Attorney, and Office of the Governor.• Filed legal documents with the Department of Business and Professional Regulation’s Agency Clerk.• Acted as the primary point of contact for the Assistant General Counsel and provided accurate information, to the extent legally allowed, regarding cases to the general public, including respondents, complainants, and private legal counsel. Show less