Experience

Whatnot

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Trust and Safety Analyst

  • Jan 2022 - Jul 2023

  Analysis of complaints made by customers in order to keep the platform safe according to company policies.

• Verification Specialist

  • Jun 2021 - Jul 2023

  - Product records; - Analysis and corrections of product profiles; - Analysis of the product regarding conditions and authenticity.



Davi Vale Serv.

• Sweets to order

  • Mar 2020 - Dec 2021

• Assistant event producer

  • Aug 2017 - Feb 2020

  Assistant producer of parties aimed at the LGBTQIAP+ public, working in the interface with public authorities, as well as coordinating the administrative activities of events.



Amil SA

• Brazil
• Insurance

• Customer service supervisor

  • Dec 2014 - May 2017

  Leader of the Amil Copacabana Agency's service team, developing management, training and team background functions, as well as preparing reports to support the Customer Service Department and intermediation between the customer and Amil, working with a focus on resolving problems with the excellence of the services provided.

• Customer service specialist

  • Nov 2009 - Nov 2014

  Reception of Amil customers, forwarding, monitoring and finalizing their demands, selling the company's products.

• Process analyst

  • Jan 2013 - Dec 2013

  I worked on the parameterization and unification of processes during the merger between Amil SA and UnitedHealth Group.



EMDEC

• Brazil
• Government Administration
• 1 - 100 Employee

• Pedagogy trainee

  • Dec 2007 - Dec 2008

  Responsible for preparing teaching material for mobility education courses maintained by the company and coordinator of the “Reading in Movement” project, which consisted of the implementation and management of public libraries installed in the city's bus terminals. Responsible for preparing teaching material for mobility education courses maintained by the company and coordinator of the “Reading in Movement” project, which consisted of the implementation and management of public libraries installed in the city's bus terminals.



Unicamp

• Slovakia
• Events Services
• 400 - 500 Employee

• Pedagogy and Performing Arts Intern

  • Aug 2002 - Nov 2007

  Pedagogy Trainee 2006 to 2007 Support to the class teacher, preparation and implementation of educational projects for the institution. Performing Arts Trainee – 2002 to 2005 Preparation of educational art projects, development of activities, evaluation and monitoring of student progress. Theater Workshop – 2002 to 2007 Responsible for the institution's theater classes, working on its concepts and developing shows to conclude the activities. Pedagogy Trainee 2006 to 2007 Support to the class teacher, preparation and implementation of educational projects for the institution. Performing Arts Trainee – 2002 to 2005 Preparation of educational art projects, development of activities, evaluation and monitoring of student progress. Theater Workshop – 2002 to 2007 Responsible for the institution's theater classes, working on its concepts and developing shows to conclude the activities.