Experience

Elevation Consulting Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Principal Consultant/Facilitator

  • Feb 2002 - Present

  Facilitator/Consultant & Trainer for ETP & WIB ventures COO/Operations Auditor & Coach for five So. Cal Enterprises Director, Global Solutions Architect Contractor for top six Global Contact Center/BPO Business R&D, Value Engineering, Prod/Proj/Prog Mngt, Marketing/Branding, Lean/ISO/6-Sigma/Quality/Process Improvement, Call Center/Supply Chain Mngt, Executive & Org. Effectiveness to Start-ups-Fortune 100 cos. •Facilitated multiple LEAN factory redesigns average utilization improvement 40% •Led/managed process/quality teams in 1 day overhaul: 2x conversion rates-3,500 seat call center. •Invented “Global Instruction Co-Creation” for Cisco-Linksys initiatives World Wide •10% sales performance improvement for 3 yr. old service business in 6 consulting days. •Consumer Product launch – from 8mo behind to completion in one month, reduced cost by 35%. •Outsourced COO/Board member-fitness electronics product co. •Process audit & improvement project for clothing design/manufacturing co. reducing costs by 28% •Designed/facilitated quality system for VAR targeted to save the company $1.8 million. •Reorganization of 12 year old, $15 million, CPG in three months resulting in a 25% reduction of cost basis, increased customer service & quality ratings. Show less



All American Leadership, LLC

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Director of Leadership Development

  • Jan 2015 - Present

  All American Leadership (AAL) develops ELITE Performing Cultures that sustain growth and help organizations achieve their business objectives by facilitating the development of empathic leaders of character. AAL accomplishes this through our CETA Framework that provide leaders the tools to transform their organization’s Core Values into an Ethos: an environment where the core values are fully embraced and lived by everyone throughout the organization. It is my privilege to partner with some of the finest leaders, thinkers and change makers...creating companies that are fundamentally driven by purpose in the DNA If you have any questions or would like to learn more about AAL, please contact me at dweiss@allamericanleaders.com. Show less



C6/Cerritos College/CMTC/eg/SELACO

• So. Cal.

• Facilitator

  • 2011 - Present

  Contracted Auditor / Catalyst / Consultant / Facilitator to California small to med sized enterprises through NIST / MEP / ETP / WIB Funded Programs for LEAN Management / Manufacturing / Operations. I have deployed: 5-S ++ (7-S Safety & Sustainability) Lean 101 Value Stream Mapping Voice of the Customer Kaizen Events Quality Management Partnership Brand Marketing ISO/AS Prep for Certification Organization Development Cultural Engineering, Problem Solving/Trouble Shooting & Critical Thinking Management Communications Leadership Development Train the Trainer Teamwork with Exercises Contact Center Critical Thinking Plant/Factory/Facility Design for Lean Root Cause and Corrective Action, Get'R Done (Execution at Speed) Cultural Engineering (We can be!) Industry agnostic...having worked with Aerospace thru Zoos...with heavy concentrations in Defense (former Officer), Healthcare and Manufacturing. Show less



Orange County Service Academy Resource Network

• Orange County, California Area

• Board Member

  • 2014 - Present

  The Orange County Service Academy Resource Network is a Southern California based networking group designed to help service academy graduates excel their careers by continuing to serve each other, post-military duty. If you are a graduate of one of the five service academies and would like to network with us in Southern California, please join our LinkedIn group: http://www.linkedin.com/groups?home=&gid=6525834&trk=anet_ug_hm Please contact me directly if you would like to attend a meeting, and we will include your email on our next meeting announcement. Show less



United Healthcare, PacifiCare, Prescription Solutions/RxSol/

• Program Manager/LSSBB

  • Sep 2004 - Oct 2006

  Internal Consultant and Program Manager Process & Quality Improvement, Policy & Procedures, Translation Services, Medicare Part D compliance, concieved and built the first comprehensive Knowledge Base and Agent tool set...change evangelist Internal Consultant and Program Manager Process & Quality Improvement, Policy & Procedures, Translation Services, Medicare Part D compliance, concieved and built the first comprehensive Knowledge Base and Agent tool set...change evangelist



Trigg Labs

• COO

  • Feb 2001 - Feb 2002

  Turned around a failing company by reducing cost of goods by implementing just-in-time inventory, instituting Good Manufacturing Practices [GMP], market repositioning, streamlining production and product-lines while guiding the lab through the FDA 510K Medical Device certification process. Managed seven direct reports and 100 indirect from a million dollar + annual loss to a $200,000 gain in six months. Turned around a failing company by reducing cost of goods by implementing just-in-time inventory, instituting Good Manufacturing Practices [GMP], market repositioning, streamlining production and product-lines while guiding the lab through the FDA 510K Medical Device certification process. Managed seven direct reports and 100 indirect from a million dollar + annual loss to a $200,000 gain in six months.



SLGG

• Accounting
• 1 - 100 Employee

• Project Manager, Sr. Consultant

  • Feb 1999 - Feb 2001

  Managed business-improvement projects for companies ($3-720 million) in So. Cal. Projects scope from shifts in policy/procedure to complete organization redesign; process tune-ups to complete re-engineering, sales/marketing/ e-commerce and strategic plans/programs, as well as ISO/quality implementation and audit. •2000 Managing Partners Award •Plastics Co. – Complete production turnaround in 35 days, for the M-45 US Army SOF Gas Mask: From COGs $538/unit & 1500 units/mo.capacity. To COGs $165/unit & 2600/mo. •Elevator Research – Outsourced GM for 18mo, from $50k/mo. losses to 50k/mo. profits through design & installation of new processes, controls & staff mentoring. •Telecom Co. – Reorganization & ISO 9000/Quest/TL 2000 certification. •Steel Fabricator– Provided OD & management for a 2 yr expansion from $12 to $55 Million, & M&A integration of competitor. •Integrated BioPhysics Co. – CAO & VP Projects / Board Member for start-up medical device company. Show less



West Hudson & Co

• Project Lead, Sr. Consultant

  • Mar 1994 - Feb 1999

  Activity Based Costing [ABC] and management consulting achieved over $15 million in operational savings, while improving quality outcomes, management and staff competance. Developed two successful prototype programs in Materials/Supply Chain Management and Operations/Maintenance. Activity Based Costing [ABC] and management consulting achieved over $15 million in operational savings, while improving quality outcomes, management and staff competance. Developed two successful prototype programs in Materials/Supply Chain Management and Operations/Maintenance.



Weiss Works

• Principal Consulting Engineer

  • Nov 1990 - Mar 1994

  Consultant in the areas of management, process-prototype to production, design/engineering, creative concept, research & development, specification documentation, modeling, supply chain management, marketing, and a founding father of the Themed Entertainment Association [TEA]. Forty-five clients included: Atlanta DOT,Disney Imagineering/WED, LA DOT, MCA, Oceaneering Technologies, TRW. Consultant in the areas of management, process-prototype to production, design/engineering, creative concept, research & development, specification documentation, modeling, supply chain management, marketing, and a founding father of the Themed Entertainment Association [TEA]. Forty-five clients included: Atlanta DOT,Disney Imagineering/WED, LA DOT, MCA, Oceaneering Technologies, TRW.



Creative Presentations Inc

• Sr. Project Manager & Show Producer

  • Nov 1989 - Nov 1990

  Managed all aspects of show production and robotic animation for Busch Gardens, Sanrio Parks, Mall of America, Universal Studios, Showboat Casino. Managed all aspects of show production and robotic animation for Busch Gardens, Sanrio Parks, Mall of America, Universal Studios, Showboat Casino.



Landmark Entertainment Group

• Technical Director

  • 1987 - 1989

  Technical Director for Special Effects Theaters for Sanrio Theme Parks in Japan. Also managed many technical and regulatory elements for all aspects of park development such as MITI, Fire & Guest safety. Worked to develop, coordinate and liason for Roboshop as a subsidiary production company for effects and robotics. Contributed to TSCW, Puroland, Ghostbusters, LN2 Fogger, Showboat, Ceasars, other proposals and corporate development. Technical Director for Special Effects Theaters for Sanrio Theme Parks in Japan. Also managed many technical and regulatory elements for all aspects of park development such as MITI, Fire & Guest safety. Worked to develop, coordinate and liason for Roboshop as a subsidiary production company for effects and robotics. Contributed to TSCW, Puroland, Ghostbusters, LN2 Fogger, Showboat, Ceasars, other proposals and corporate development.



Show Motion Design

• APM, Animator, Safety Engineer Consultant

  • 1988 - 1988

  designed & built robotic animation for LA Natural History Museum, Indiana Jones Stunt Show and various other attractions. Safety Engineer for largest moving integrated stunt show/spfx/animated set as well as rocket elements of NASA Cape Restoration. designed & built robotic animation for LA Natural History Museum, Indiana Jones Stunt Show and various other attractions. Safety Engineer for largest moving integrated stunt show/spfx/animated set as well as rocket elements of NASA Cape Restoration.



MCA Recreation & Development

• Project Coordinator

  • 1987 - 1988

  Coordinated and or managed elements of development and production/operations for: Earthquake Ride LA, Back to the Future Ride, Star Trek EFX Show,Top Deck/Streets of the World/retail operations as well as supporting other projects, proposals and internal initiatives. Coordinated and or managed elements of development and production/operations for: Earthquake Ride LA, Back to the Future Ride, Star Trek EFX Show,Top Deck/Streets of the World/retail operations as well as supporting other projects, proposals and internal initiatives.



Sequoia Creative

• APM/Animator, PC, Interum Office Manager

  • 1987 - 1988

  Interim business manager. Project Management and Underwater Installation Crew Chief for Miami Vice Stunt Show. Project Management, Installation and robotic animation fabrication & figure finishing on elements of King Kong, Kingdom of the Dinosaurs, Splash Mountain along with a number of other spfx shows and attractions. Interim business manager. Project Management and Underwater Installation Crew Chief for Miami Vice Stunt Show. Project Management, Installation and robotic animation fabrication & figure finishing on elements of King Kong, Kingdom of the Dinosaurs, Splash Mountain along with a number of other spfx shows and attractions.



United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• LT

  • 1985 - 1986