Experience

Mercer UK

• United Kingdom
• Professional Services
• 300 - 400 Employee

• Business Development Manager

  • Jan 2020 - Present



Jelf - Page Closed

• United Kingdom
• Insurance
• 100 - 200 Employee

• Business Development Manager

  • Nov 2008 - Present

  Corporate Wellbeing Manager | Managing telephone-based support team for Jelf’s employee wellbeing clients in the North. Manages the telesales team and looks after smaller field clients. Support the Executive Director in the office. Promote best practice and achieve productivity gains. Manage, develop and effectively lead a team of telesale Advisors, actively group the Tele renewals portfolio. Produce monthly reports for projections. Organice the renewals portfiolio and workflow according tot he expertise and experience of the team. Liaising with Insurers, negotiating where necessary. Provide regular feedback on the team's development and issues identifying training needs. Manage a portfolio which requires Face to Face meeting making sure the clients receive a First Class Service. Produce reports for all clients, all administration to be actioned making sure we are working within the requirements of the FCA. Show less



Jelf Employee Benefits

• Manchester, United Kingdom

• Senior Administrator

  • Nov 2008 - Jul 2011

  Liaising with Insurers, negotiating where necessary. Manage a portfolio for the Consultants ensuring that all renewal terms and adminitration is correct, making sure the client receive a first class service. Produce reports for all clients, all administration to be actioned making sure we are working within the requirements of the FCA. Liaising with Insurers, negotiating where necessary. Manage a portfolio for the Consultants ensuring that all renewal terms and adminitration is correct, making sure the client receive a first class service. Produce reports for all clients, all administration to be actioned making sure we are working within the requirements of the FCA.



Personal Healthcare Management

• Swinton, Manchester

• Office Manager/Account Executive

  • Oct 1994 - Nov 2008

  Processing reports for renewals, new business and collating quoations for each client. Face to Face meetings with clients presenting renewal terms and introduce new products to exisitng clients. Liaising with Group Secretary's, Financial Directors and Insurance companies on a daily basis. Organising the Senior Partners diary for renewals and new business appointments ensuring all reports are accurate. Dealing with Sales queries, claims pre-authorisation and processing all membership applications. Show less



PFI Healthcare

• Manchester, United Kingdom

• Administrative Assistant

  • Jun 1991 - Oct 1994

  General Office duties, Claims administration and quotations. General Office duties, Claims administration and quotations.