Vice President Operations

• Mar 2022 - Present

As the VP of Operations for our digital agency, I am responsible for overseeing the development and management of websites for financial advisors. My role includes creating standard operating procedures, managing a team, and consulting and advising clients on marketing strategy, SEO, and CRO. Specifically, my responsibilities include: - Creating standard operating procedures (SOPs) to ensure consistency and efficiency in project delivery - Managing a team of designers, developers, and copywriters to ensure timely delivery of projects and high-quality end products - Consulting with clients to understand their needs and provide expert advice on marketing strategy, SEO, and CRO - Reviewing websites to ensure they meet client specifications and industry standards for design, functionality, and SEO - Managing the copy, design, and development processes to ensure a smooth workflow and timely project completion - Developing and implementing project management processes to track progress and ensure accountability among team members - Providing regular reports to senior management on project status, team performance, and client satisfaction To succeed in this role, I draw on my extensive experience as an entrepreneur and my skills in digital marketing. I have strong project management and team management skills, as well as excellent communication and interpersonal skills. Overall, as the VP of Operations for our digital agency, I am committed to ensuring the highest quality end products for our clients, while also optimizing our internal processes for maximum efficiency and productivity. Show less

Operations Consultant

• Mar 2022 - Present

As the former Operational Specialist for SA Property Investors Network, I was responsible for managing, hosting, and coordinating virtual events and platforms like Zoom, and managing website assets, Google Business Suite, and LMS. Additionally, I oversaw the creation, management, and customer support of real estate courses and served as the CRM automation specialist.Specifically, my responsibilities included managing, hosting, and coordinating virtual events and platforms like Zoom to ensure smooth and successful events. I managed website assets, including updates, optimization, and maintenance, to provide a seamless user experience. I oversaw the creation, management, and customer support of real estate courses, ensuring high-quality content and support for customers. I served as the CRM automation specialist, implementing and maintaining CRM automation strategies to improve efficiency and productivity.In this role, I brought extensive experience in managing virtual events, coordinating platforms such as Zoom, managing website assets, and designing and managing real estate courses. I possessed strong customer service skills, as well as technical skills in CRM automation and Google Business Suite. Additionally, I was highly organized, detail-oriented, and able to manage multiple projects simultaneously.Overall, as the former Operational Specialist for SA Property Investors Network, I was committed to delivering exceptional virtual events, high-quality real estate courses, and an optimized user experience on our website. Additionally, I worked to improve our internal processes through CRM automation strategies, to ensure maximum efficiency and productivity for the team. Show less

Chief Operating Officer

• Aug 2018 - Mar 2022

As the COO at SA Property Investors Network, I oversaw a range of responsibilities. I managed virtual events and platforms like Zoom, ensuring their success in achieving business goals. I also managed website assets, Google Business Suite, and LMS, ensuring a seamless user experience. I led the creation, management, and customer support for real estate courses and served as the CRM automation specialist.In addition, I managed teams, hiring employees and overseeing performance management. I also managed account team management, including financial reporting and budgeting. I participated in operational meetings and drove business process improvement. I coordinated event planning, including reporting and large special event development, such as the annual awards event IOTY 2021. I also managed sponsorship, product management, and development, e-commerce, and marketing teams, and ensured compliance and business success through document and records control, event policy/procedure, product and pricing management, commission statements, affiliate sales reports, and product offerings management.Throughout this role, I brought extensive experience in managing virtual events, coordinating platforms like Zoom, designing and managing real estate courses, and leading teams. Additionally, I have technical skills in CRM automation, financial reporting, and business intelligence, as well as strong organizational and project management skills.As the COO of SA Property Investors Network, my commitment was to deliver exceptional virtual events, high-quality real estate courses, and an optimized user experience on our website. I worked to improve internal processes, drive business growth, manage finances and budgets, and maintain compliance and policy/procedure management. Show less

Integrator

• Mar 2019 - Jan 2021

Event Host

• Feb 2018 - Aug 2018

Co-Founder

• Dec 2019 - Mar 2023

As the COO of The Property Academy, I played a pivotal role in building the business from the ground up. My responsibilities included creating the website, developing products and sales strategies, and designing and managing real estate courses. In addition, I managed and hosted virtual events and platforms, such as Zoom, and oversaw website assets, Google business suite, and LMS. I served as a CRM automation specialist, ensuring maximum efficiency and productivity for the team. My skills in team management and hiring, account team management, financial reporting and budgeting, and business process improvement were instrumental in our success. I coordinated and planned events, managed e-commerce, and worked closely with the marketing team to ensure effective coordination and management. I was responsible for document and records control, managing event policy and procedures, and providing weekly business intelligence stats. As a special projects lead, I focused on policy and procedure management, product and pricing management, commission statements, affiliate sales reports, and product offerings management. In my role as the COO, I was committed to delivering exceptional service to our customers and ensuring that our team was equipped with the necessary tools and resources to succeed. Being a co-founder of The Property Academy was an exciting and challenging experience. It required a high level of dedication, hard work, and perseverance. As one of the company's leaders, I was deeply committed to its success and worked tirelessly to ensure that we delivered the best possible service to our customers. The experience of building a successful business from the ground up was both rewarding and humbling, and I am proud to have been a part of it. Show less

Property investor, CEO

• Oct 2015 - Jun 2021

Co-Founder

• Nov 2018 - May 2020

Development Speaker

• Jun 2019 - Dec 2019

Advanced Coach

• Nov 2016 - Dec 2019

Events Coordinator

• Apr 2016 - Dec 2019

Integrator

• Sep 2018 - Dec 2019

Director

• Oct 2014 - Dec 2017

Co-Founder / Chair

• Mar 2013 - Oct 2014

Director, CMO

• Apr 2013 - Mar 2014

Partner, Founder

• Apr 2011 - Mar 2014

Founder

• Jun 2011 - Oct 2012

Quality Assurance manager

• Jun 2011 - Oct 2012

Testing center Manager

• Jun 2011 - Oct 2012

Pilot Shop Manager

• Jun 2011 - Oct 2012

Jnr Rowing Coach

• Oct 2010 - Mar 2011

Manager

• Feb 2010 - Jun 2010

Shop assistant

• Mar 2007 - Mar 2009