Dave Masterson
Chief Technology Officer / Customer Success at Dento USA- Claim this Profile
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English Native or bilingual proficiency
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IT/Consumer Electronics/Social media simplified Professional working proficiency
Topline Score
Bio
Candice Burton
Dave Masterson is a superstar in business development, event planning, strategic marketing, technology, and public speaking. How can one person be so good at so many things? I would have wondered the same thing until I met Dave. The strategies and support that I received from Dave are invaluable. I can not say enough good things about the quality of his work and the value he adds to any organization or event in which he is a part.
Evan Foster
I've worked with Dave for over 7 years and have always found him to have a mountain of knowledge when it comes to all matters IT in our industries. Dave can see the future of where are stores are going and what technology they will need to thrive in the years ahead. I'm glad we've got Dave on our team.
Candice Burton
Dave Masterson is a superstar in business development, event planning, strategic marketing, technology, and public speaking. How can one person be so good at so many things? I would have wondered the same thing until I met Dave. The strategies and support that I received from Dave are invaluable. I can not say enough good things about the quality of his work and the value he adds to any organization or event in which he is a part.
Evan Foster
I've worked with Dave for over 7 years and have always found him to have a mountain of knowledge when it comes to all matters IT in our industries. Dave can see the future of where are stores are going and what technology they will need to thrive in the years ahead. I'm glad we've got Dave on our team.
Candice Burton
Dave Masterson is a superstar in business development, event planning, strategic marketing, technology, and public speaking. How can one person be so good at so many things? I would have wondered the same thing until I met Dave. The strategies and support that I received from Dave are invaluable. I can not say enough good things about the quality of his work and the value he adds to any organization or event in which he is a part.
Evan Foster
I've worked with Dave for over 7 years and have always found him to have a mountain of knowledge when it comes to all matters IT in our industries. Dave can see the future of where are stores are going and what technology they will need to thrive in the years ahead. I'm glad we've got Dave on our team.
Candice Burton
Dave Masterson is a superstar in business development, event planning, strategic marketing, technology, and public speaking. How can one person be so good at so many things? I would have wondered the same thing until I met Dave. The strategies and support that I received from Dave are invaluable. I can not say enough good things about the quality of his work and the value he adds to any organization or event in which he is a part.
Evan Foster
I've worked with Dave for over 7 years and have always found him to have a mountain of knowledge when it comes to all matters IT in our industries. Dave can see the future of where are stores are going and what technology they will need to thrive in the years ahead. I'm glad we've got Dave on our team.
Credentials
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Microsoft Certified Systems Engineer
Microsoft, Inc -
NT-CIP
www.nt-cip.com -
Novell Certified Network Administrator
Novell -
Open Water Scuba Diver
PADI -
RRCA Running Coach
Road Running Club of America
Experience
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Dento USA
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Chief Technology Officer / Customer Success
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Aug 2023 - Present
• Procure & manage corporate technology initiatives • Client support from post sale to ongoing use of Dento devices and consumables • Trade show sales and demonstrations • Procure & manage corporate technology initiatives • Client support from post sale to ongoing use of Dento devices and consumables • Trade show sales and demonstrations
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Care Heroes
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Vice President of Customer Success
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Nov 2019 - Jul 2023
• Deploy latest cloud platform that paired with mobile app for home healthcare professionals. • Procure sales of product to home healthcare agencies. • Lead regional training sessions for end users in alliance with provider partners. • Develop strategy for communication in collaboration with members and healthcare professionals. • Deploy latest cloud platform that paired with mobile app for home healthcare professionals. • Procure sales of product to home healthcare agencies. • Lead regional training sessions for end users in alliance with provider partners. • Develop strategy for communication in collaboration with members and healthcare professionals.
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Nerds On Site
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Canada
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Information Technology & Services
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1 - 100 Employee
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Area Development Director
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Sep 2014 - Jul 2021
• Grow brand presence and awareness in United States. • Implement franchise model vs distributorship for 20-year old company. • Interact with Nerds On Site worldwide team of 200+ technicians for service solutions, marketing strategy, SaaS, website development, cloud solutions, and remote support. • Grow brand presence and awareness in United States. • Implement franchise model vs distributorship for 20-year old company. • Interact with Nerds On Site worldwide team of 200+ technicians for service solutions, marketing strategy, SaaS, website development, cloud solutions, and remote support.
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United Franchise Group
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United States
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Retail
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100 - 200 Employee
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Chief Technology Officer
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Jan 2004 - Dec 2014
• Developed e-commerce product purchasing website for SIGNARAMA brand; administered domestic sites for franchise outlets in USA, Canada, Australia • Created, implemented, and supported proprietary custom apparel SaaS POS system utilized by over 300 EmbroidMe brand retail locations in USA and five other countries. • Franchise sales experience from trade shows to 500+ Discovery Day tours per year.• Produced and led all global corporate franchise conventions, US, Europe, Australasia. • Established corporate marketing rebranding of online media, websites, SEO, SEM, and social channels. • Designed and executed social media strategy for franchisees of six unique franchise brands. Show less
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Events Director
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Jan 2004 - Dec 2014
• Successfully managed four profitable global franchisee conventions (3500 attendees) with operating budget of over $1M per event• Successfully managed five profitable Australian conferences• Successfully managed five profitable European conferences
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Director of Communications
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Jan 2011 - Jan 2012
• Managed corporate communications team. • Delivered ongoing franchisee support to 900+ outlets through telephone, email and social media channels. • Conducted 12 franchisee trainings per year in Internet marketing and social media use. • Managed social media for 6 brands. Managed franchisee mentor program for support and advisory purposes.
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Education
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New York Institute of Technology-Old Westbury
B.S., Computer Science
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