Experience

College of American Pathologists (CAP)

• Hospitals and Health Care
• 700 & Above Employee

• Director, Infrastructure and Operations

  • Aug 2023 - Present

• Sr. Manager IS, Support Services

  • Jun 2008 - Aug 2023

  Leading teams responsible for Infrastructure Planning, Service Desk, Desktop Services, IT Audit, and IT Financial Managment



Acxiom

• United States
• Advertising Services
• 700 & Above Employee

• IT Infrastructure Architect

  • Mar 2006 - Feb 2007

  Work closely with the technical, sales, client relationship management, and pricing teams to design solutions in areas such as Unix, Intel, iSeries, and pSeries; SAN and NAS; Monitoring; and Backup services. Negotiate SLAs and develop SOWs for new and existing IT infrastructure outsourcing clients. Determine best practice technologies to provide clients with high-quality solutions while leveraging environments within and between data centers to offer cost-effective solutions.

• Technical Unit Leader

  • Nov 1999 - Feb 2006

  Director-level leadership in an IT infrastructure outsourcing firm. Responsible for eight technical delivery teams comprised of 80 Unix and Intel system engineers, providing managed services for 3200 servers. Budget development/management, project scope review/approval, project prioritization and business case review/approval. Workforce management including hiring, performance evaluation and career growth. Member of leadership team responsible for developing service delivery strategy… Show more Director-level leadership in an IT infrastructure outsourcing firm. Responsible for eight technical delivery teams comprised of 80 Unix and Intel system engineers, providing managed services for 3200 servers. Budget development/management, project scope review/approval, project prioritization and business case review/approval. Workforce management including hiring, performance evaluation and career growth. Member of leadership team responsible for developing service delivery strategy. Delivery leadership liaison to client relationship managers and client IT leadership. Participated in business development activities including technical assessment, costing analysis/metrics, qualification of subcontractors, drafting of statements of work, bid qualification, site assessment and RFP analysis/response.



American National Can

• Manager LAN Systems

  • 1987 - 1997