Information Resources & Business Intelligence Manager

• Sep 2021 - Present

Librarian / Knowledge Management Analyst

• Apr 2019 - Aug 2021

Provided research services in a fast-paced environment using a variety of legal and research database resources including but not limited to: Lexis Advance, Bloomberg BNA / Law, Westlaw / Public Records, Westkm, S&P Capital IQ, PACER, File & ServeXpress, Law360, Intelligize, Wolters Kluwer Cheetah, SharePoint, FileSite, Lex Machina, Intapp OPEN. Accurately performed due diligence / research analysis and searches, records management, analyze data and prepared reports that provided concise and relevant information to attorneys. Kept apprised of new and changing information resources and make recommendations for enhancing research techniques/systems. Designed, developed and provided continuous improvement of existing knowledge assets and related learning materials. Analyzed information requirements and provided services to develop and maintain information in the form of knowledge assets. Ensured accuracy, timeliness and usability of available knowledge on an ongoing basis for internal distribution. Detail-oriented with excellent follow through on search results, projects, and related assignments; excellent oral and written communication skills; ability to communicate with a diverse group of individuals. Show less

Information Services Scientist / Library Manager

• Apr 2018 - Mar 2019

Managed global library operations’ budget and services, including responsibility for oversight of library/content budget of $3 million/year. Developed and managed library resources and services, including partnerships with vendors/service providers, project management, records management, product evaluation and usage metrics analysis, and end-user education and training. Directed a full redesign and organization of the Chemours Online Information Library (COIL) internal SharePoint site to improve user experience and utilization of library resources content. Planned and implemented with EBSCO Information Services (EIS) staff a single-search Discovery Service System (EBSCO EDS) to enhance resources usage and improve users’ research capabilities. Managed LexisNexis Newsdesk Mineral Solutions Newsletter curation and creation. Utilized library resources and services to support research and information gathering needs of company’s global operations in areas including technical scientific information (ex., Reaxys, ScienceDirect, Scopus, SciFinder, Mendeley), business, and legal. Regularly collaborated with key partners within the organization to explore changing resource content needs and related technology enhancements to support evolving company goals. Show less

Senior Director – Library & Learning Resources

• Feb 2016 - Sep 2017

Directed library operations, and manage library professional and support staff in a collective bargaining environment. Developed library resources and services, policies, and procedures in support of the academic program overall, including key areas of information literacy, program-specific curriculum, student and faculty research, and related technology. Initiated a virtual reference resource (LibAnswers) to provide 24/7 support to students and faculty. Utilized communications / marketing resources, such as social media tools, to expand awareness and utilization of available resources and services. Regularly collaborated with affiliated student services departments, including tutoring and career services, to enhance the College’s learning community. Show less

Adjunct Instructor - Information Literacy

• Nov 2015 - Feb 2016

Taught a required two (2) credit hours information literacy course working with a diverse, multicultural student population. Developed lesson plans, instructional resources, and assessments centering on the ACRL Information Literacy standards and framework. Taught a required two (2) credit hours information literacy course working with a diverse, multicultural student population. Developed lesson plans, instructional resources, and assessments centering on the ACRL Information Literacy standards and framework.

Director - Granville County (NC) Library System

• Jun 2014 - Nov 2014

Demonstrated leadership, vision, innovation, encouragement, and collaboration in developing vibrant and meaningful library programs, overseeing existing services, introducing new technologies and resources, and supporting outreach efforts with the goal of ensuring that community library service needs are met. Planned, developed, and implemented policies and procedures for quality library services to patrons and the community at large in accordance with the mission, goals, and objectives of the library. Supervised and directed the operation of library services. Responsibilities include the management of library staff, long and short range planning, oversight and participation in all library services, operations, facility planning, library instructional services, budgeting, and the management of library materials and resources. Directed and managed the selection, acquisition, cataloging, circulation, and maintenance of library materials, including books, online resources, and other media. Established experience in managing electronic / print resources, including resource evaluation, acquisition, licensing, invoicing, and configuration. Evaluated, selected, and managed emerging information services and eResources, including online database subscriptions, eBooks, eAudio, and video provided through a variety of vendors and consortia. Proven commitment to librarianship and library advocacy on the local, state, regional, and national levels as evidenced by active service in NCLA and ALA executive boards and committees, and participation in a broad range of professional development opportunities. Show less

Director of Library Services

• Jan 2010 - Jun 2014

Maintained an awareness of emerging technologies and employed appropriate tools (e.g., LibGuides, eBooks) to enhance and support the College’s learning community. Regularly evaluated adoption and utilization of relevant technologies in comparison to best practices offered by other libraries. Supported Registered Nursing and Radiologic Technology programs utilizing PubMed, Ovid, EBSCO DynaMed Plus, and CINAHL databases. Organized and coordinated regional and state-wide workshops and conferences to support professional development through training and ongoing support. Managed automated library operations and supervision of a 48,000 volume four-campus library system. Directed evaluation, selection, and acquisition of libraries’ print resources and eResources including databases, course guides and website management software, and discovery service. Served as a senior-level advisor / liaison, within a large-scale library consortium – serving on the governance council for NC LIVE, a 200-member consortium charged with providing digital content and services to a statewide service community; and as a senior library services advisory council representative of the 58-member North Carolina Community College System. Show less

Adjunct Instructor, Library & Information Technology Program

• Oct 2013 - Jan 2014

Provided instruction and course management of online library and information technology course utilizing Blackboard LMS (learning management system). Provided instruction and course management of online library and information technology course utilizing Blackboard LMS (learning management system).

Media Coordinator

• Sep 2006 - Jan 2010

Administration / Management • Managed the operation and supervision of a 9,000 volume media center and computer lab. • Skilled in recruiting, training, and managing volunteers and student employees. • Developed and managed annual library materials budget. Collection Development • Executed ordering, cataloging, and processing for all print and audiovisual resources. • Stimulated interest in reading to a diverse student population by developing an engaging and relevant contemporary young adult (YA) collection. • Demonstrated grant writing skills as a two-time recipient of We the People “Becoming American” Bookshelf and We the People “Picturing America” project - sponsored by National Endowment for the Humanities and the American Library Association. Engagement & Instruction • Oversaw efforts to actively engage students and staff in information and technology literacy by teaching research processes/strategies, Internet navigation, and online resource use and management. • Collaborated with faculty to create and promote the regular usage of a student-centered learning environment. Show less

Public Services Librarian

• Aug 2007 - Dec 2009

Reference & Circulation • Broad experience utilizing the resources of NC LIVE, and research databases, including JSTOR, SIRS, and Science Direct. • Familiarity and committed to supporting NCknows Virtual Reference Service. • Established knowledge of library online catalog systems, including SirsiDynix Symphony and CCLINC (shared catalog). Technical Services • Extensive print and audiovisual cataloging experience using OCLC and SirsiDynix/CCLINC integrated library system. • Significant experience with AACR2 and MARC formats. Collection Development • Played a central role in building the print and audiovisual collection of new campus library to its present 10,000+ volume status. • Participated in the evaluation and selection of print reference collection. Patron Services & Instruction • Provided reference and research assistance to students and faculty in a variety of formats, including electronic database instruction. • Assisted in the development of print and electronic resources to facilitate general and specialized bibliographic instruction sessions. • Experience in preparing and presenting library orientation and information literacy sessions to individuals and groups. • Knowledge of in-house and electronic reserves practices. • Experience in using and supporting distance learning software (ex. Blackboard/Moodle). Show less