Experience

Transport Management Solutions (TMS)
• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• Key Relationships Manager

  • Jun 2023 - Present


Tuco

• Spain
• Design Services

• • Mar 2022 - Jun 2023

• • Mar 2022 - Jun 2023



Northline

• Nigeria
• Printing Services
• 1 - 100 Employee

• Major Account Manager

  • Jun 2021 - Mar 2022

  The primary focus as Northline Major Account Manager was to oversee an existing portfolio of customers (categorised as Major Customers/Tier 1 Customers with an average spend of over $1m per annum) across the freight, warehousing and distribution divisions to foster mutual growth and relationship longevity. Utilising relationship management, strategic planning, market analysis and the ability to identify and communicate value add propositions to simultaneously achieve targets, enhance Northline’s brand reputation and deliver an exceptional customer experience Show less

• Major Account Manager

  • Jan 2017 - Jun 2021


Tempo Financial Holdings Corporation | i-transfer

• Business Development Manager

  • Nov 2014 - Jan 2017

  - Generating new business and presenting freight solutions. - Freight Analysis – Identifying key lanes for cost reduction & understanding freight profiling (reducing cubic conversion, lane trading reports to identify future savings etc.) - Lower customer freight spends through sourcing the most viable and cost-effective carrier options currently available, tailored to customer’s specific needs. - Implementation of software integration. - Account management - Providing customers ongoing reporting – KPI/Spend/Receiver reports. - Developing carrier relationships - Obtaining referral business Show less



iSelect

• Australia
• Consumer Services
• 200 - 300 Employee

• Sales Consultant

  • Mar 2014 - Nov 2014

  Outbound Sales role focusing on new clients and existing client sells for Utility & Private Health Contracts. I worked as an effective team member sharing information, leads, and assistance to colleagues. Alert and Responsive to Client Needs, showing great communication skills and the ability to build rapport with customers Results focused, used initiative and intelligence to provide the best possible solution for each individual. Consistently providing exceptional customer service and tailored solutions to all customers. Show less



EFM Global Logistics

• Major Account Manager

  • Mar 2013 - Mar 2014

  Demonstrated Skills: • Responsible for the continuing customer service of multiple high volume accounts on a daily basis • Liaised with all external freight carriers to ensure customer service standards are being met • Achieved revenue and growth through extension of business, new customers, and uprates • Daily, weekly, monthly reporting produced and provided to both internal and external parties • Responsible for the implementation of new customer systems on-site • Utilized extensive logistics experience to analyze and provide the best possible logistics solution to clients • Utilized experience in warehouse computer systems to ensure the smooth implementation of relevant IT packages, including training of customers and their staff at all levels. • Managed the flow of information between customers, internal sources, and external carriers to ensure an efficient and cost effective freight service to the customer • Liaised with all related parties to identify and manage areas of concern related to the dispatch of goods • Provided information and status reports on dispatch related issues to MD as required • Designed and developed new, complex reporting spreadsheets for both internal and external parties • Achieved through demonstration of skills and motivation the responsibility for the implementation of new customer systems, including but not limited to: - Onsite Installation of custom dispatch software - Confirm data integrity of client data prior to upload into freight systems - Review customer processes and procedures to recommend optimization for better dispatch flow - Ensured full availability for customer contact at any time to ensure a smooth transition to the new system Show less



Thomas Warburton (WÜRTH | INDUSTRY - Australia)

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Warehouse and Logistics Manager

  • Jan 2009 - Mar 2013

  Demonstrated Skills: • After being promoted within,managed the activities of the National central distribution center and transport to achieve optimum service delivery • Effectively managed distribution activities to ensure order requirements met customer needs • Managed warehouse space to sufficiently store products • Liaised with contractors, suppliers and customers to identify and manage areas of concern related to the Warehouse • Liaised with all other businesses units to ensure efficient flow of information to increase customer satisfaction • Provided information and status reports on warehouse related issues to MD as required • Planed and directed all areas of warehouse activities including receipt, recording storage, picking, packing dispatch of goods and delivery of goods • Managed purchasing, maintenance and security of warehouse plant, vehicles, equipment and stock • Managed Perpetual Cyclic Stock take process • Managed freight and distribution services including analysis of all freight costs • Recruitment, selection, training and performance management of staff Key Achievements: • Redesign of warehouse facility to increase efficiencies leading to an increase in staff productivity and a reduction in the frequency of outbound inaccuracies. • Reallocation of inventory based on ABC transaction analysis to increase productivity. • Lead the establishment of RF enabled stock and shelf identification project which lead to an increase in physical and data integrity. • Tendered National transport contract which lead to a reduction in operating expenses. • Development of electronic POD system and GPS tracking for all dedicated fleet vehicles. • Design and development of transport analysis tool to enable accurate allocations of transport costs to Branch network. Show less