Chief Operating Officer

• Feb 2022 - Present

Associate Administrator

• Jul 2019 - Feb 2022

Director Physician Relations and Business Development

• Jun 2014 - Jul 2019

Promoted to Business Development Director in May, 2016. Identify opportunities for strategic planning and growth of services. Prepare proposals for growth strategies and implement plans for development of new and existing services. Physician Liaison to 150+ healthcare providers in the Market. Work closely with Lifepoint Corporate offices and Facility Executive team to increase referral growth, resolve issues between physician and facility, and streamline patient care. Promoted to Business Development Director in May, 2016. Identify opportunities for strategic planning and growth of services. Prepare proposals for growth strategies and implement plans for development of new and existing services. Physician Liaison to 150+ healthcare providers in the Market. Work closely with Lifepoint Corporate offices and Facility Executive team to increase referral growth, resolve issues between physician and facility, and streamline patient care.

Manager Customer Service

• Jul 2008 - May 2014

Managed 50+ employees and 8 different areas in the Customer Service Department. Managed payroll, coordinated employee schedules, and held all administrative duties for the department.

Direct Line Coordinator

• Nov 2005 - Jul 2008

Managed the scheduling department (Direct Line) consisting of 5 employees. Coordinated meetings with physicians, oversaw work schedules, and streamlined patients requesting ancillary studies on an outpatient basis. Saw a 5% increase in patient satisfaction during my tenure as Direct Line Coordinator.

Registration Representative

• Nov 2004 - Nov 2005

Registered patients in all 8 areas of the Customer Service Department. Promoted to Full-Time registrar after 3 months of employment. Registered patients in all 8 areas of the Customer Service Department. Promoted to Full-Time registrar after 3 months of employment.