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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Service and Warranty Manager
      • May 2021 - Present

      Indian, BMW and KTM powersports dealer. Indian, BMW and KTM powersports dealer.

    • United States
    • Individual and Family Services
    • Parts, Service and E-Commerce Manager
      • May 2020 - May 2021

      Responsible for all parts ordering, service scheduling and the customer service for the dealership. I also handle the stores E-Commerce program. I am knowledgeable with current Ducati, BMW, Polaris and Yamaha. Lightspeed capable, along with Ducati and BMW warranty procedures. For E-Commerce, eBay and Amazon keep a person very busy! Responsible for all parts ordering, service scheduling and the customer service for the dealership. I also handle the stores E-Commerce program. I am knowledgeable with current Ducati, BMW, Polaris and Yamaha. Lightspeed capable, along with Ducati and BMW warranty procedures. For E-Commerce, eBay and Amazon keep a person very busy!

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Parts Specialist
      • May 2018 - May 2020

      Polaris, Yamaha and Ducati knowledgeable. Lightspeed capable. Responsible for sales and customer service in the parts department. I designed the floor and wall displays of that department while I was employed there and with all signage and pricing. Shoei, HJC, Tourmaster, Polaris and Ducati apparel familiarity. It was this position that taught me the value of a strong apparel department and what it can contribute to the bottom line of a dealership. Polaris, Yamaha and Ducati knowledgeable. Lightspeed capable. Responsible for sales and customer service in the parts department. I designed the floor and wall displays of that department while I was employed there and with all signage and pricing. Shoei, HJC, Tourmaster, Polaris and Ducati apparel familiarity. It was this position that taught me the value of a strong apparel department and what it can contribute to the bottom line of a dealership.

    • Spectator Sports
    • 1 - 100 Employee
    • Sales and E-Commerce Manager
      • Feb 2004 - May 2018

      * Responsible for all dealer and internet sales of powersports products * Built personal relationships key to over 1 million in sales per year * Responsible for all dealer and internet sales of powersports products * Built personal relationships key to over 1 million in sales per year

    • United States
    • Industrial Machinery Manufacturing
    • Rider Coach
      • Feb 2001 - Feb 2015

      MSF certified rider coach. MSF certified rider coach.

    • Chef
      • Apr 2001 - Sep 2008

      *Worked with two people to prepare breakfast and lunch for 100 plus *Responsible for food budget with fixed amount of funds * Bought all food, drove the van and assisted clean up *Worked with two people to prepare breakfast and lunch for 100 plus *Responsible for food budget with fixed amount of funds * Bought all food, drove the van and assisted clean up

    • Sales Manager
      • Feb 2002 - Feb 2004

      *Responsible for sales of new and pre-owned vehicles *Handled all internet sales of vehicle and accessories *Responsible for sales of new and pre-owned vehicles *Handled all internet sales of vehicle and accessories

    • Bangladesh
    • 1 - 100 Employee
    • Independant Contractor
      • Jun 1996 - Feb 2002

      *Independent contractor providing corporate parcel delivery *Time specific deliveries including medical supplies, corporate mail and firearms. *Independent contractor providing corporate parcel delivery *Time specific deliveries including medical supplies, corporate mail and firearms.

Education

  • Connecticut Culinary Institute
    Graduated with degree, Restaurant, Culinary, and Catering Management/Manager
    2009 - 2011

Community

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