Experience

Quttainah Specialized Hospital - Dubai

• United Arab Emirates
• Hospitals and Health Care
• 1 - 100 Employee

• Receptionist/Admin

  • Jan 2023 - Present

  • Handling of patient's registrations. • Booking of patient appointments. • Checking of insurance card eligibility for treatment. • Handling of Email, social media platforms and other tasks assigned by the clinic. • Answering calls, email and inquiries in social media platforms. • Assist patients in Emergency. • Sending an email regarding on the Daily Report Sales. • Preparing all documents for the patient. • Handling of patient's registrations. • Booking of patient appointments. • Checking of insurance card eligibility for treatment. • Handling of Email, social media platforms and other tasks assigned by the clinic. • Answering calls, email and inquiries in social media platforms. • Assist patients in Emergency. • Sending an email regarding on the Daily Report Sales. • Preparing all documents for the patient.



MBM Lab PCR TESTING

• United Arab Emirates

• Receiving Clerk/Admin

  • Jul 2022 - Present

  Gather some important details to patient and put all in data base. Managed documents within company databases, keeping accurate records of critical information. Maintained accurate records by regularly reviewing and updating client files and databases. Trained junior staff on touch typing techniques to maintain quick completion times on projects. Maintained office files in both electronic and hard copies. Handling all aspect of communication via Phone/email efficiently and politely Provide meaningful, real-time and excellent patient service Flexible and can do multitask Excellence in communication and interpersonal skills Adheres Company and DHA Policy Knowledgeable in Microsoft Office (Word, Excel, and PowerPoint) Show less



MenaLabs

• United Arab Emirates
• Hospitals and Health Care
• 100 - 200 Employee

• Billing Clerk/Registration

  • Jul 2021 - May 2022

  Verified data accuracy and validity through regular audits. Managed documents within company databases, keeping accurate records of critical information. Maintained accurate records by regularly reviewing and updating client files and databases. Trained junior staff on touch typing techniques to maintain quick completion times on projects. Maintained office files in both electronic and hard copies. Directed clients to personnel to address concerns, resolve complaints, or answer account-related questions. Assist patient on entire PATIENT JOURNEY (Registration, filling PUI form, billing) Handle billing and payments via cash/ bank transaction properly. Handling all aspect of communication via Phone/email efficiently and politely Provide meaningful, real-time and excellent patient service Flexible and can do multitask Excellence in communication and interpersonal skills Adheres Company and DHA Policy Knowledgeable in Microsoft Office (Word, Excel, and PowerPoint) Show less



Emirates Hospitals Group

• United Arab Emirates
• Hospitals and Health Care
• 700 & Above Employee

• Archive Clerk/Team Leader

  • Sep 2020 - May 2021

  •Immediately promoted as Team Leader •Verified documents and associated records to catch and resolve discrepancies. •Compiled and analysed data using Microsoft Excel and Access. •Responsible in collecting and registering the PCR data of the patient through DHA website •Calls and follows up the patient with incomplete data entered in DHA website •Provide support to customer and client related to PCR test •Immediately promoted as Team Leader •Verified documents and associated records to catch and resolve discrepancies. •Compiled and analysed data using Microsoft Excel and Access. •Responsible in collecting and registering the PCR data of the patient through DHA website •Calls and follows up the patient with incomplete data entered in DHA website •Provide support to customer and client related to PCR test



MicroSourcing

• Philippines
• Outsourcing/Offshoring
• 700 & Above Employee

• Quality Assurance Specialist

  • Apr 2018 - Mar 2020

  •Codes raw details of a specific product and ensures the accuracy of the product details is 100% correct before executing it to the market. •Test and evaluate a product or service based on a given set of parameters, defined by what a client or company considers as 'quality'. •Provide training and support to quality assurance team on systems, policies, procedures, and core processes. •We provide database to Ebay, Amazon and other companies international. •We put the information from a products (Cosmetics, toys, foods, all products in supermarket, etc.) to our database and we just make sure that all the information is 100% accurate. •Talk with the client to make sure that they like the output. Show less