Projects Engineer

• Feb 2017 - Present

• Implementation and of AML, AFS, Workflow Automation software solutions across various banking and financial institutions. •Intergration of applications with various baking software; flex cube, finacle, T24 • Develop project objectives by reviewing project proposals and plans; conferring with management. • Determine project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates. • Prepare Technical demonstrations and pre sales presentations • Confirm product performance by designing and conducting tests. • Maintain project schedule by monitoring project progress; coordinating activities; resolving problems. • Prepare project status reports by collecting, analyzing, and summarizing information and trends; recommending actions. • Maintaining project data base by writing computer programs; entering and backing up data. • Provide Training to Business and IT Front end Users for various Application solutions. • Provide first and second level technical Support • Maintaining product and company reputation by complying with federal and state regulations. • Contribute to team effort by accomplishing related results as needed. • Manage support and technical team, assigning daily tasks. Show less

Customer Service and Sales Executive

• Aug 2016 - Nov 2016

In charge of customer care and satisfaction. . Management of client’s internet acounts and links, provision of technical support, and customer service. . Provide suitable and efficient Internet solutions to customers. . Sales and marketing of Internet services, and IT solutions. . I.T. consultancy for corporates and small&medium enterprises. In charge of customer care and satisfaction. . Management of client’s internet acounts and links, provision of technical support, and customer service. . Provide suitable and efficient Internet solutions to customers. . Sales and marketing of Internet services, and IT solutions. . I.T. consultancy for corporates and small&medium enterprises.

I.T. & Communications Specialist

• Feb 2015 - Feb 2016

Website Management, Editing and Development. Social Networking sites Management I.T. systems support analysis and maintenance Network administration and monitoring General system servicing, maintenance and repairs Graphic Design, Videography, Photo and Video Editing. Website Management, Editing and Development. Social Networking sites Management I.T. systems support analysis and maintenance Network administration and monitoring General system servicing, maintenance and repairs Graphic Design, Videography, Photo and Video Editing.

Operations

• Apr 2013 - Jan 2015

Web & Technical specialist

• Jun 2011 - Dec 2012

technical specialist

• Jan 2011 - Jun 2011

planning and technical records

• Jul 2010 - Mar 2011