Dave Heighton
Banking at PC FINANCIAL LIMITED- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
French Professional working proficiency
Topline Score
Bio
Credentials
-
Bilingual
Chignecto Central Regional School BoardFeb, 2007- Oct, 2024
Experience
-
PC FINANCIAL LIMITED
-
United Kingdom
-
Financial Services
-
100 - 200 Employee
-
Banking
-
Aug 2022 - Present
Creating and managing new client leads and providing financial services for said clients. Including, but not limited to sales, account assistance, creation, and resolving technical issues. Creating and managing new client leads and providing financial services for said clients. Including, but not limited to sales, account assistance, creation, and resolving technical issues.
-
-
-
Support Services Group
-
United States
-
Outsourcing and Offshoring Consulting
-
500 - 600 Employee
-
Sales Associate
-
Oct 2021 - Oct 2022
Cold sales at a fever pace, during the winter holiday season. Working on contract with Balsam Hill (providers of Hallmark Movie decor), selling on average $2,000-$3,000, per sale. Top customer service metrics on the planet for any front-line team. Cold sales at a fever pace, during the winter holiday season. Working on contract with Balsam Hill (providers of Hallmark Movie decor), selling on average $2,000-$3,000, per sale. Top customer service metrics on the planet for any front-line team.
-
-
-
PODS
-
United States
-
Consumer Services
-
700 & Above Employee
-
Account Manager
-
Mar 2022 - Mar 2022
I was chosen to continue work with SSG in conjunction with PODS. 5-week training beginning on 03/28/22. Position has been accepted and the “End Date” will be updated when I begin. I was chosen to continue work with SSG in conjunction with PODS. 5-week training beginning on 03/28/22. Position has been accepted and the “End Date” will be updated when I begin.
-
-
-
MCI
-
United States
-
Outsourcing and Offshoring Consulting
-
200 - 300 Employee
-
Technical Support Specialist
-
Sep 2021 - Oct 2021
Full-Time - Technical Support Specialist. Underpaid, and therefore, made the decision to seek alternative work. Full-Time - Technical Support Specialist. Underpaid, and therefore, made the decision to seek alternative work.
-
-
-
Eastlink
-
Canada
-
Telecommunications
-
700 & Above Employee
-
Technical Lead
-
Jun 2020 - Jul 2020
Trained fully to support all Eastlink outages and cellular issues, management responsibility of technical teams, their dispatch hours, work and results. Along side my own list of priorities, such as troubleshooting whole-home and small to medium-sized business. Including, cabling, wifi and network security systems (whole-home and specialized business needs). Unfortunately, during my standard 90 day probation period, within the first 30 days, I was hospitalized for 3 days with a viral infection that coated my mouth with blisters, sores and tears in my lips. I worked until they told me to stop working because I could not even speak via video meetings. Therefore, missing three days of critical training, but upon returning, I was not given the chance to obtain any further training or testing . I was released without cause. Even my Release Form states: No Reason. Show less
-
-
-
Web.com
-
Software Development
-
700 & Above Employee
-
Client Services Manager
-
Apr 2018 - Aug 2019
Manage the work in the area of our Lighthouse software and ensure the targets of my team are met on a weekly and monthly basis while providing assistance to my employees, as well as boosting and building moral. Providing assistance to escalated clients and ensuring their needs are met and exceeded. Manage the work in the area of our Lighthouse software and ensure the targets of my team are met on a weekly and monthly basis while providing assistance to my employees, as well as boosting and building moral. Providing assistance to escalated clients and ensuring their needs are met and exceeded.
-
-
-
Bell
-
Canada
-
Telecommunications
-
700 & Above Employee
-
Territory Sales Manager
-
Apr 2017 - Aug 2017
Acquiring new customers while maintaining existing customers and building units through face-to-face meetings or via telephone interaction. Acquiring new customers while maintaining existing customers and building units through face-to-face meetings or via telephone interaction.
-
-
-
Apple
-
United States
-
Computers and Electronics Manufacturing
-
700 & Above Employee
-
Technical Specialist
-
Nov 2014 - Feb 2017
Acquiring strong customer relationships by solving and repairing technical issues with computers and mobile devices, multitasking several customers and issues at once as well as mending relationships with customers who own said products Acquiring strong customer relationships by solving and repairing technical issues with computers and mobile devices, multitasking several customers and issues at once as well as mending relationships with customers who own said products
-
-
-
The Holman Grand Hotel
-
Hospitality
-
Front Desk Agent
-
Apr 2014 - Sep 2014
Attending to the needs and requests of hotel guests via valet service, room service, and front desk work including troubleshooting booking issues and customer relations. This 4-star hotel provided exceptional customer service and training Attending to the needs and requests of hotel guests via valet service, room service, and front desk work including troubleshooting booking issues and customer relations. This 4-star hotel provided exceptional customer service and training
-
-
-
Future Shop is now operated by Best Buy.
-
Canada
-
Retail
-
400 - 500 Employee
-
Computer Technician
-
Dec 2011 - Aug 2013
Providing outstanding customer service, troubleshooting and repairing computers, selling repair packages, and acquiring/mending customer relationships. Providing outstanding customer service, troubleshooting and repairing computers, selling repair packages, and acquiring/mending customer relationships.
-
-
-
Fireworks FX
-
Grand Pre, Nova Scotia, Canada
-
Pyrotechnician
-
May 2009 - Aug 2011
Setup and design of professional-grade fireworks displays as well as shipping and receiving dangerous goods. Setup and design of professional-grade fireworks displays as well as shipping and receiving dangerous goods.
-
-
Education
-
2007 - 2011
Acadia University
Bachelor of Applied Science - BASc, Biology, General -
2005 - 2007
North Nova Education Center
High School Diploma, French Language and Literature
Community
