Experience

Sci-Fleet Motors

• Australia
• Automotive
• 1 - 100 Employee

• Parts Manager

  • Jul 2017 - Present



Downtown Toyota

• Parts Sales Manager

  • 2013 - Jul 2017

  New to this position, I was identified to lead the Automotive Parts Sales team. Demonstrated experience within business key areas, my role is to implement change and realign the business’s strategic direction in relation to Parts sales and service capability. With a proven track record of achievement in this area with my previous employer, my focus includes:- • Management of revenue streams and identify potential areas for sales growth. • Develop strategic direction for Parts Department to maximise efficiencies and streamline operations. • Monitor and act upon emerging industry trends to capitalise on growth opportunities. • Provide departmental advice to Dealership Management to ensure business objectives and outcomes are met. • Management of departmental staff and field operations. • Administration of client accounts. Show less



South City Mazda

• Business Development Manager

  • 2003 - 2013

  In my previous role as Business Development Manager, I provided expertise to automotive mechanical and paint/panel repairers through management of business relationships. Parts portfolio whilst under my responsibility grew in revenue through identifying new business opportunities, retaining and developing existing client relationships, and providing an unsurpassed level of personalised service to my clients. • Grow and maintain automotive parts portfolio through cooperative management of key relationships with stakeholders. • Meet budgetary outcomes and identify opportunities to increase client base and revenue. • 2IC to Spare Parts Manager providing operational management of Parts department to achieve overall business and objectives. • Training • Provide specialist onsite advice for repair, parts supply and pricing quotations of damaged vehicles on behalf clients and insurers. • Knowledge and in-depth understanding of insurance and repair arrangements; particularly the emergence of parallel parts industry, and genuine parts imported from overseas through third party arrangements. Show less



Centenary Mazda, Mercedes

• Trade Parts Rep

  • 2000 - 2003

  As a Spare Parts Representative for Centenary Mazda, my primary objective was to build and maintain a client base for the distribution and sale of spare parts. This was achieved through:- • Actively seeking new clients to meet business objectives and financial targets. • Account Management of clients in the parts distribution network of Mazda and Mercedes including workshops, panel shops and repairers. • Resolution of disputes within clients in relation to distribution of products and orders. • Ensure timely distribution of spare parts and materials to ‘tier 1’ clientele. Show less



Leo Muller Toyota, Hyundai, Chrysler Jeep, Audi, Hummer

• Parts Advisor / Parts Rep

  • 1997 - 2000

  In my role as a mobile Parts Representative/Interpreter, my main focus was a main point of contact for the automotive spare parts department to clients. Some tasks associated with this position included:- • Maintain a business relationship with all clients of the Automotive Spares department including repairers of Toyota, Chrysler Jeep, Hyundai, Audi and Hummer. • Accepting and processing parts supply orders on behalf of clients. • Provide quote on vehicle, stock orders and repairs. • Develop further business opportunities and up-sell or products and services to the client where possible. Show less



Metro Nissan

• Service Advisor, Team Service Manager, Warranty Manager, Parts Advisor, Parts Rep

  • 1990 - 1997

  For a period of four years, I performed the complex role of Team Service Manager, reporting to the General Manager, Service Division. Priorities and responsibilities consisted of the day-to-day running of the Service Department, ensuring client satisfaction was maintained at an optimal level, and for the accounting and general financial control of the Service Desk. The position of Parts and Fleet Coordinator was primarily an internal position within the organisation providing support and coordination service to other cost centres in the company. This position was also responsible for liaison between insurers and repairers. As a Service Advisor for the Metro Group, I was a primary point of contact for all Workshop and Service clients. This role was heavily involved in dealing directly with the public, corporate clients and government representatives. Show less



Metro Ford

• Motor Mechanic

  • 1986 - 1990