Dave Gomez

Regional Director Of Operations at ITC Service Group
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US

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Experience

    • United States
    • Telecommunications
    • 100 - 200 Employee
    • Regional Director Of Operations
      • Aug 2018 - Present

    • Regional Manager
      • Feb 2018 - Present

      Austin, Texas

    • Area Operations Manager
      • Oct 2014 - Feb 2018

    • Site Supervisor
      • Jun 2014 - Oct 2014

    • Service Supervisor
      • Dec 2013 - Jun 2014

    • Installation Supervisor
      • Apr 2013 - Dec 2013

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Technical Supervisor
      • Jan 1999 - Nov 2012

      Received subsequent promotions throughout 20-year tenure. Maintain, train, and develop the technical staff to ensure customers are upheld to the highest level of installation/ service and customer service standards. Monitor performance through monthly, biannual, and yearly performance evaluations. Motivate, train, and engage with team to establish and maintain a high level of morale and performance. Develop and administer employee development plans. Conduct quality assurance and… Show more Received subsequent promotions throughout 20-year tenure. Maintain, train, and develop the technical staff to ensure customers are upheld to the highest level of installation/ service and customer service standards. Monitor performance through monthly, biannual, and yearly performance evaluations. Motivate, train, and engage with team to establish and maintain a high level of morale and performance. Develop and administer employee development plans. Conduct quality assurance and safety observations to meet Comcast, FCC, NEC and OSHA standards

    • Lead Technician
      • Jan 1995 - Jan 1999

      Help supervision train and develop staff Train in front of a group or on a one on one basis Conduct quality assurance and safety observations to meet Comcast, FCC, NEC and OSHA standards

    • Demand Technician
      • Jan 1994 - Jan 1995

      Respond to outage situations, troubleshoot/repair damaged cable Help supervision train and develop staff Conduct quality assurance and safety observations to meet Comcast, FCC, NEC and OSHA standards

    • Service Technician
      • Jan 1994 - Jan 1994

      Troubleshoot and repair customer service issues Install and repair product and services to meet Comcast, FCC, NEC and OSHA standards

    • Cable Installer
      • Jan 1992 - Jan 1994

      Proactively prevented several critical outages Install product and services to meet Comcast, FCC, NEC and OSHA standards

Education

  • William Chrisman High School

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