Dave Gomez
Regional Director Of Operations at ITC Service Group- Claim this Profile
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Bio
Experience
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ITC Service Group
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United States
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Telecommunications
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100 - 200 Employee
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Regional Director Of Operations
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Aug 2018 - Present
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Regional Manager
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Feb 2018 - Present
Austin, Texas
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Area Operations Manager
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Oct 2014 - Feb 2018
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Site Supervisor
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Jun 2014 - Oct 2014
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Service Supervisor
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Dec 2013 - Jun 2014
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Installation Supervisor
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Apr 2013 - Dec 2013
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Comcast
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United States
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Telecommunications
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700 & Above Employee
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Technical Supervisor
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Jan 1999 - Nov 2012
Received subsequent promotions throughout 20-year tenure. Maintain, train, and develop the technical staff to ensure customers are upheld to the highest level of installation/ service and customer service standards. Monitor performance through monthly, biannual, and yearly performance evaluations. Motivate, train, and engage with team to establish and maintain a high level of morale and performance. Develop and administer employee development plans. Conduct quality assurance and… Show more Received subsequent promotions throughout 20-year tenure. Maintain, train, and develop the technical staff to ensure customers are upheld to the highest level of installation/ service and customer service standards. Monitor performance through monthly, biannual, and yearly performance evaluations. Motivate, train, and engage with team to establish and maintain a high level of morale and performance. Develop and administer employee development plans. Conduct quality assurance and safety observations to meet Comcast, FCC, NEC and OSHA standards
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Lead Technician
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Jan 1995 - Jan 1999
Help supervision train and develop staff Train in front of a group or on a one on one basis Conduct quality assurance and safety observations to meet Comcast, FCC, NEC and OSHA standards
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Demand Technician
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Jan 1994 - Jan 1995
Respond to outage situations, troubleshoot/repair damaged cable Help supervision train and develop staff Conduct quality assurance and safety observations to meet Comcast, FCC, NEC and OSHA standards
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Service Technician
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Jan 1994 - Jan 1994
Troubleshoot and repair customer service issues Install and repair product and services to meet Comcast, FCC, NEC and OSHA standards
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Cable Installer
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Jan 1992 - Jan 1994
Proactively prevented several critical outages Install product and services to meet Comcast, FCC, NEC and OSHA standards
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Education
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William Chrisman High School