Dave Fisher

Head Of Technical Integration at Trust Payments
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Contact Information
us****@****om
(386) 825-5501
Location
Southend-on-Sea, England, United Kingdom, UK

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5.0

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Paul Reed-Peck

I worked with David on a number of projects to gain accreditation for certain software products and processing solutions. David was always reliable and very knowledgeable - I would be very happy to work with him again.

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Experience

    • United Kingdom
    • Financial Services
    • 300 - 400 Employee
    • Head Of Technical Integration
      • Feb 2022 - Present

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Technical Liaison Manager
      • Apr 2020 - Feb 2022

      To be responsible for managing the support team, all support staff will report to the Technical Liaison Manager. To manage and delegate support with projects that require development and implementation of new products, services and processes. To ensure that all projects meet SLA’s and customer service requirements are met. To introduce process improvements for the support department and monitor where required. To Support departments and resolve integration defects, acting as a liaison, and developing solutions with the development team. Show less

    • Ireland
    • Financial Services
    • 100 - 200 Employee
    • Head of Technical Integration
      • Feb 2017 - Mar 2020

    • Technical Integration Analyst
      • Mar 2014 - Feb 2017

      • Manage technical integration process including 3rdcertifications team• Implement improved certification process for corporate merchants and PSPs to improve quality of data submitted for new and existing customers, with an emphasison maximising authorisation rates and optimising interchange.• Escalation point for technical queries from corporate customers and drive relevant teams to identify a speedy resolution• Educate AIBMS staff and broaden the overall understanding of our platform and technical capability• Support Corporate and Mid-Corp sales teams with technical queries during the tender and sales process Show less

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Technical & Project Support
      • Oct 2010 - Mar 2014

      Provide assistance to various key personnel within the organisation, picking up projects that are assigned, and completing them in a timely manner. The role includes many technical aspects associated with the card industry and includes customer facing elements. Provide assistance to various key personnel within the organisation, picking up projects that are assigned, and completing them in a timely manner. The role includes many technical aspects associated with the card industry and includes customer facing elements.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Analyst
      • May 2007 - Oct 2010

      Work with the sales team to gather client requirements, to test, and approve card processing solutions from signed order to live processing.

    • Senior Section Clerk
      • Oct 2003 - May 2007

      Merchant helpdesk

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Customer Advisor
      • Oct 2002 - Aug 2003

      Customer sevice call centre Customer sevice call centre

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Customer Advisor
      • Apr 1998 - Sep 2002

      Cashier, Business Cashier, Deposit Box and Card Collections Cashier, Business Cashier, Deposit Box and Card Collections

Education

  • Sweyne School
    GCSEs
    1991 - 1996
  • Prince 2

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