Experience

21CC Education

• India
• E-Learning Providers
• 1 - 100 Employee

• Senior Commercial Manager

  • Aug 2022 - Present



Owner

• Spring, Texas, United States

• Dave Dundas Works LLC

  • Jul 2022 - Present

  Dave Dundas Works LLC provides Career Coaching and Mentoring services geared towards college level students and young professionals. After 40 plus years in the international trade and supply chain logistics business I will provide clients with insight into how to navigate the corporate landscape from office politics to customer relations. Dave Dundas Works LLC provides Career Coaching and Mentoring services geared towards college level students and young professionals. After 40 plus years in the international trade and supply chain logistics business I will provide clients with insight into how to navigate the corporate landscape from office politics to customer relations.



KLM Cargo

• Netherlands
• Airlines and Aviation
• 400 - 500 Employee

• General Manager USA West Region

  • Sep 2014 - Apr 2021

  Oversaw the commercial sales team in Western USA Region. Managed seven international gateways with a $50 Million sales revenue budget.• Regional leader to drive implementation of sales team integration strategy for the AIRFRANCE/KLM Cargo and Delta Cargo “Joint Venture.” o Drove JV “Cultural Integration” program in local region which was a blueprint for USA organization.• Developed/drove the USA implementation strategy for the New AIRFRANCE/KLM Cargo “Sales Excellence” program.• Weekly conference calls with Sales, Operations, Revenue Management and specialty teams.• Developed annual “bottom up” revenue/cost budgets for Commercial team.• Oversaw successful expansion of 5 AIRFRANCE/KLM Cargo gateways in the west region• Increased Cargo sales revenues by + 50% during pandemic year of 2020.• Developed strong relationships with internal departments, connecting other leaders and teams to quickly tackle day to day activities.• Successfully consolidated two Customer Service departments while maintaining productivity levels for the region.• Hosted annual business plan meeting every January to develop realistic targets and timelines for the year.

• Regional Director USA Southwest Region

  • Oct 2009 - Sep 2014

  Handled both Commercial Sales and Operations in the Southwest USA Region. Focused to exceed sales revenue budget while keeping Operational costs below target. Oversaw integration of AIRFRANCE and KLM Cargo Sales/Operations Teams.• Developed annual “bottom up” revenue/cost budgets for Sales and Operations departments.• Implemented a successful team building strategy to get buy-in of team members.• Weekly conference calls with Sales, Operations and Revenue Management teams.• Negotiated first successful 3rd party handling contract for New customer AIR CHINA Cargo generating $500,000 of annual revenue• Southwest Region was pilot region for implementation of New “Cargobus” IT platform to replace AIRFRANCE and KLM legacy systems.• Chairman for the annual Aramco-AIRFRANCE/KLM Cargo service contract negotiations in Saudi Arabia generating over $1 Million in annual revenue.

• Sr. Global Account Manager

  • Mar 2003 - Oct 2009

  Business and relationship management of KLM Cargo’s Top 5 Global freight forwarding Customers at Head Quarter level.• Negotiated annual commercial contracts for customers Expeditors, Kuehne & Nagel, Excell Logistics and Aramco Services Co.• Corporate liaison responsible to communicate and help implement service agreements between HQ and local client teams.• Worked closely with regional management and their teams to support service agreement implementation

• Director of Sales and Marketing

  • Sep 1998 - Mar 2003