Experience

Alltruck plc

• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Logistics Assistant

  • Aug 2021 - Present

  Nottinghamshire, England, United Kingdom



Wudhus Limited

• Telecommunications
• 1 - 100 Employee

• Operations Manager

  • Mar 2019 - Aug 2021

  Mansfield, Nottinghamshire, United Kingdom Wudhus Ltd is a Family run company with nationwide coverage with a head office in Mansfield, repairing and installing TV aerials / Satellites and garage doors. As operations manager I am responsible for the day to day running of the business, managing our 80 engineers deployed across the country, and our customer contact centre, service desk, operation, warehouse and sales staff. The role is a busy one, with no two days the same. Job description and key Achievements • HR –… Show more Wudhus Ltd is a Family run company with nationwide coverage with a head office in Mansfield, repairing and installing TV aerials / Satellites and garage doors. As operations manager I am responsible for the day to day running of the business, managing our 80 engineers deployed across the country, and our customer contact centre, service desk, operation, warehouse and sales staff. The role is a busy one, with no two days the same. Job description and key Achievements • HR – contracts, holidays, absence management, performance management, rotas, discipline, training programmes • Recruitment – job specifications, interviews, induction process • Health & Safety – training, accident reporting, safety checks, PPE • Change Management – managing the timely implementation of new projects • Smarter Procedures & Processes – have revolutionized the way the business works over the past 8 months – accelerating change due to the pressures of Covid-19 • Project Management – Systems and procedures, buildings management • Fleet Management – Maintenance programme, accident and repair management, tracking • Stock Control – Managing the entire warehouse function and associated stock control • Finance reporting, budgeting & cash handling, invoicing, company expense management • IT Systems implementation & support, fully integrated customer, sales, communications platform (implemented March 2020) • Supplier & Customer liaison – managing complaints • Employee Field visits • Employee Home Working • Senior Management reporting • Buying • Building maintenance • Supplier review meetings Show less



HARLEQUIN BPI LTD

• HR, H&S, Training Manager

  • Oct 2017 - Nov 2018

  Ilkeston, Derbyshire, United Kingdom Responsible for the entire HR, Health and Safety and training function within this business, reporting into the Managing directors. Whilst my time with this company has been relatively short, the impact I am making in relation to supporting this growing business with the policies and procedures they need to run the business effectively (and to comply with regulations) has been significant. Job description and key Achievements  Standardisation of documentation and… Show more Responsible for the entire HR, Health and Safety and training function within this business, reporting into the Managing directors. Whilst my time with this company has been relatively short, the impact I am making in relation to supporting this growing business with the policies and procedures they need to run the business effectively (and to comply with regulations) has been significant. Job description and key Achievements  Standardisation of documentation and strengthening and education of key HR policies and procedures in line with current legislation.  Streamlining of administrative elements of HR records keeping and reporting.  Development of strong job versatility tracking and planning for development gaps to be closed.  Identification of procedural gaps in current processes to close in order to adhere to HR and H&S legislation.  Performance management.  Created standard induction training content and documentation to support new hires.  Lead hiring strategy and process to recruit for the increase in production and for ancillary staff.  Am the direct contact for all matters regarding H&S and Human Resources both within and outside the organisation (supporting the production Management team, dealing with employee issues, supplier communication and management, liaison with HSE, ACAS etc. Show less



Breezemount

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Operations Manager

  • Dec 2013 - Sep 2017

  Nottingham, United Kingdom I manage a 3-person supervision team with a further head count of 25 in a variety of roles within a busy Home Delivery department. I worked shifts to oversee the smooth running of the operation, to ensure the achievement of key KPI’s and to maintain excellent customer service. Job description and key Achievements  Managing IKEA contract on client site.  Ensure all Customer Deliveries are delivered, within deadlines set by our client.  Making sure my team deliver high level… Show more I manage a 3-person supervision team with a further head count of 25 in a variety of roles within a busy Home Delivery department. I worked shifts to oversee the smooth running of the operation, to ensure the achievement of key KPI’s and to maintain excellent customer service. Job description and key Achievements  Managing IKEA contract on client site.  Ensure all Customer Deliveries are delivered, within deadlines set by our client.  Making sure my team deliver high level of customer service and satisfaction.  Support & train other sites within the Northern region.  Manage costs – this includes income & expenditure budgets vs actual reports.  Manage Drivers Tacho Hours & Fleet Audits in line with DVSA Regulations.  Stock Management & Rotation for our client to keep in line with our SLA.  Responsible for Health and Safety compliance and monitoring.  Develop, lead and manage all site personnel.  Planning and adjustment of vehicle and staff resources against forecast and actual demand to ensure maximisation of profitability.  Improvement in all client KPI’s under my leadership (time slot adherence, first time successful deliveries, lead time adherence).  Significant improvement in the working relationship between IKEA and Breezemount Nottingham under my leadership. Show less



The Delivery Business

• United Kingdom
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Compliance Manager

  • Oct 2013 - Nov 2013

  Nottingham, United Kingdom

• Assistant Transport Manager

  • Apr 2013 - Oct 2013

  Bilborough, Nottingham Managing Vehicle Fleet maintenance plan. Implementing Daily Tasks within the Management Structure Create & maintain transport Audits Review and Manage Drivers Tacho Hours in line with VOSA Regulations. Create & deliver a Company Induction Package, & to include Driver Assessments High standards in Compliance Admin

• Operations Shift Manager

  • Jan 2013 - Apr 2013

  Bilborough, Nottingham



Comet

• United Kingdom
• Retail
• 500 - 600 Employee

• Home Delivery Hub Manager

  • Mar 2011 - Dec 2012

   Managing Vehicle Fleet maintenance plan.  Build Strong supplier relationships. (ATS Tyres, RH Commercials, Glassweld, Tachodisc)  Review Agency suppliers and implement preferred suppliers with AWR.  Review and Manage Drivers Tacho Hours in line with VOSA Regulations.  Implement Site Closure & Colleague Consultations.  Recruit and train all departmental staffing.  Reduce stock shrinkage through improved processes.  Reduce Annual Installation Component spend by… Show more  Managing Vehicle Fleet maintenance plan.  Build Strong supplier relationships. (ATS Tyres, RH Commercials, Glassweld, Tachodisc)  Review Agency suppliers and implement preferred suppliers with AWR.  Review and Manage Drivers Tacho Hours in line with VOSA Regulations.  Implement Site Closure & Colleague Consultations.  Recruit and train all departmental staffing.  Reduce stock shrinkage through improved processes.  Reduce Annual Installation Component spend by £16,000.  Resource staffing & vehicles for business demands.

• Shift Manager

  • Feb 2008 - Mar 2011

• Stock Controller

  • Feb 2007 - Feb 2008

• Warehouse Operative

  • Oct 2005 - Feb 2007

  Nottingham, United Kingdom

• Adminstrator

  • Apr 2002 - Oct 2005

• Driver & Installer

  • Feb 2000 - Apr 2002