Experience

McLarens

• United States
• Insurance
• 700 & Above Employee

• Contracted Loss Adjuster

  • Mar 2023 - Present



Toka Tū Ake EQC

• New Zealand
• Insurance
• 200 - 300 Employee

• Senior Loss Adjuster - Subject Matter Expert

  • Oct 2010 - Apr 2023

  Began with EQC as an estimator in 2010 in the aftermath of the Canterbury Earthquake Sequences. Worked non-Canterbury events and in 2015 was engaged by EQC as a loss adjuster in a preferred contractor role. Since then I have been engaged in as well as headed various roles and projects both as an assessor as well as a subject matter expert and senior estimator. Commenced a permanent position with EQC as a Natural Disaster Assessor/Subject Matter Expert mid 2017 - 2020 and was appointed as a Senior Natural Disaster Assessment Specialist end of 2020. Highlights include: • Managed the assessment teams charged with assessing and settling MUBs (Multi-Unit Buildings) across the country as well and land assessments in Kaikoura and Wellington following the Kaikoura event. Included developing an entirely new approach to how information was collected, how buildings were assessed, how costs were estimated, and how information was produced for customers. I simplified the process providing greater output with fewer assessors. • Developed and maintained relationships with key stakeholders and outside parties such as the private insurers, engineers, body corporate management providers, valuers, repairers etc. • Continued to provide guidance to other field staff and claim managers. • Along with one other assessor was chosen to provide expert guidance to the L&D department on exemplar ways of communicating with customers and assessing claims. Developed training material for third party assessors as well as providing ongoing shadowing and training. Engaged as a SME for developing assessor manuals and other training guides for the upcoming NDRA agency agreement with the general insurers. Recently, I fronted the training for the general insurers on EQC land cover. This work is currently ongoing. Show less



SNC Lavalin

• Construction
• 1 - 100 Employee

• Site Manager

  • Nov 2008 - Feb 2010

  Managed the day to day coordination between trades, health & safety, and site safety. Structural upgrade/seismic re-strengthening and fit-out of Quantum Apartments and Q2 Apartments. Managed the day to day coordination between trades, health & safety, and site safety. Structural upgrade/seismic re-strengthening and fit-out of Quantum Apartments and Q2 Apartments.



Completely Colonial Ltd

• Wellington & Wairarapa, New Zealand

• Builder

  • Feb 2003 - Oct 2008

  Alterations and additions. Worked part time while studying then full time from 2006 Alterations and additions. Worked part time while studying then full time from 2006



Kempo New Zealand

• Porirua

• Manager

  • Nov 2001 - Dec 2004

  Managed daily classes over three different styles of martial arts across all age groups as well as taught Tai Chi as part of a falls prevention campaign on behalf of ACC. This was done in conjunction with studies at Victoria University. Managed daily classes over three different styles of martial arts across all age groups as well as taught Tai Chi as part of a falls prevention campaign on behalf of ACC. This was done in conjunction with studies at Victoria University.



Kings Wharf Coldstore

• Wellington & Wairarapa, New Zealand

• Foreman/Quality Assurances manager

  • Oct 2000 - Nov 2001

  Managed over 70 staff running Wellingtons newest coldstore. Managed over 70 staff running Wellingtons newest coldstore.