Experience

Palmers Relocations

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Senior Relocation Consultant

  • Jul 2016 - Present

  Provided in home consultations for people relocating overseas. Organised 3rd party services, arranged comfort calls from overseas partners, identified and discussed proper packing requirements for high value items, antiques, artwork, arranged insurance. Performed agent controlled surveys and provided detailed reports on the transferee's requirements. Submitted detailed proposals to my customers.Training and development of staff in sales, international relocation, Moveware and insurance.

• National Sales Manager

  • Jan 2018 - May 2021

  Manage and distribute incoming enquiry to internal staff, coaching, training and development in removals, insurance and sales, create effective sales strategies, manage insurance claims, create sales and office processes, interview and hire new staff, advance use of internal systems (Moveware), monthly reporting, handle customer complaints, review pricing and create proposals, workforce planning, set monthly sales budgets, Toll International tenders.

• Sales Manager

  • Aug 2017 - Jan 2018

  Manage and distribute all incoming enquiry to internal staff, coaching, training and development of the staff in removals, insurance and sales, create effective sales strategies, manage insurance claims, create sales and office processes, interview and hire new staff, advancing use of internal systems (Moveware), monthly reporting, handle customer complaints, review pricing and create proposals.



Conroy Removals Ltd

• Relocation Consultant

  • Apr 2012 - Jul 2016

  Provided in home consultations for people relocating overseas. Organised 3rd party services, arranged comfort calls from overseas partners, identified and discussed proper packing requirements for high value items, antiques, artwork, arranged insurance. Performed agent controlled surveys and provided detailed reports on the transferee's requirements. Submitted detailed proposals to my customers. Provided in home consultations for people relocating overseas. Organised 3rd party services, arranged comfort calls from overseas partners, identified and discussed proper packing requirements for high value items, antiques, artwork, arranged insurance. Performed agent controlled surveys and provided detailed reports on the transferee's requirements. Submitted detailed proposals to my customers.



King and Wilson Moving

• External Sales Consultant

  • Jan 2010 - Feb 2012

  Provided in home consultations for potential prospects moving within Australia and overseas. Provided detailed proposals, arranged 3rd party services and insurance. Managed French consulate relocations. Arranged and performed inspections for overseas agents and corporate accounts and provided detailed reports of transferee's requirements. Provided in home consultations for potential prospects moving within Australia and overseas. Provided detailed proposals, arranged 3rd party services and insurance. Managed French consulate relocations. Arranged and performed inspections for overseas agents and corporate accounts and provided detailed reports of transferee's requirements.



Grace Removals Group

• Australia
• Freight and Package Transportation
• 1 - 100 Employee

• External Sales Consultant

  • May 2007 - Dec 2009

  Provided in home consultations for potential prospects relocating either within Australia or overseas. Provided detailed proposals, arranged 3rd party services and insurance. Performed detailed surveys for corporate clients and overseas agents. Attended corporate functions and engaged with potential French speaking clientele. Provided in home consultations for potential prospects relocating either within Australia or overseas. Provided detailed proposals, arranged 3rd party services and insurance. Performed detailed surveys for corporate clients and overseas agents. Attended corporate functions and engaged with potential French speaking clientele.