Direct Support Professional

• Sep 2021 - Present

- Provides direct care to special needs community for partial-to-fully assisted living needs - Manages the following per Division of Developmental Disabilities standards: - Medical access records - Medication administration - Daily documentation of individual service plans - Provides direct care to special needs community for partial-to-fully assisted living needs - Manages the following per Division of Developmental Disabilities standards: - Medical access records - Medication administration - Daily documentation of individual service plans

Safety Liaison Support

• Sep 2021 - Dec 2021

Quality Assurance Manager

• Jan 2019 - Sep 2021

• Manages FDA regulatory compliance of Class I and II medical devices, ranging in compression devices, limb orthotics, and EMS/TENS products. • Creates all product technical requirements and performs in-house testing to validate marketing claims, features, and establish performance criteria. Allows for additional claims to be added when possible and saves costs due to creating new internal test methods.• Maintains database of 3rd party inspections, lab test reports, social compliance reports, FDA registrations, and other quality and compliance reports used for weekly reporting.• Implements various quality control tools such as Accepted Quality Limits, Failure Modes and Effects Analyses, and Corrective Action Plans while implementing Lean Six Sigma principles.• Directly involved with customer retention through addressing product quality issues to maintain consumer loyalty and maintain brand equity.

Quality Assurance Technician

• Feb 2016 - Jan 2019

Quality Assurance & Operations Manager

• Feb 2015 - Feb 2016

• Responsible for product safety and regulatory compliance of all products: children’s toy, stationery, arts and crafts, and other children’s products. • Created and directed all product testing and test submission to meet US Federal, State, and Local Regulations, Canadian, EU, and other international regulatory requirements as the company expanded into new markets • Implemented and managed brand new EDI software with existing warehouse management system, resulting in an operational cost reduction of over $90k. • Maintained master tracker of all 3rd party inspections, social compliance, lab testing reports, and customer regulatory standards, and other documentation. • Ensured all products met customer quality and regulatory requirements. Customers included Walmart, Target, Dollar Tree, and other large international mass market retailers.

Quality Assurance & Operations Manager

• Aug 2011 - Feb 2015

• Responsible for product development process management, production management, 3rd party testing tracking, and tracking shipments to customer distribution centers. • Organized and reviewed test reports on products and fashion articles based on US, Canadian, and EU regulatory requirements • Lead inter-departmental meetings for Wal-Mart status updates on programs for D3, D82, D7, and D18 Ensured that all programs remained on time and that all departments properly communicated to keep our on time rate above 95% resulting in being name Walmart’s supplier of the year in 2013 and 2014.