Experience

QMF

• Australia
• Musicians
• 1 - 100 Employee

• Chief Operating Officer

  • Sep 2022 - Present

  Queensland Music Trails is a world-first music tourism initiative that facilitates the discovery of Queensland destinations through iconic, one-of-a-kind music events. These bespoke placemaking experiences, inspired and created in consultation with Queensland’s unique regional communities, will build community pride and social enrichment through the confluence of music and tourism. The trails are regional itineraries of connected music events, interspersed with other local experiences along the way. Each trail is curated for a select audience demographic, with relevant musical styles matched with the unique geography, culture and people of the region. Show less



The NRMA

• Australia
• Civic and Social Organizations
• 700 & Above Employee

• Head of Product & Tourism Development

  • May 2019 - Aug 2022



Topdeck Travel

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Global General Manager

  • Jan 2018 - Apr 2019



Flight Centre Travel Group

• Australia
• Travel Arrangements
• 700 & Above Employee

• General Manager - Back-Roads Touring Co.

  • Feb 2017 - May 2018



Tourism Holdings Limited

• New Zealand
• Travel Arrangements
• 200 - 300 Employee

• General Manager - New Zealand Sales, Service & Retail

  • May 2016 - Feb 2017

• New Zealand Commercial Operations Manager

  • Jan 2014 - May 2016

  Role scope/responsibilities:• Leadership of 300+ employees across nationwide locations in both corporate and operational business units • Strategic labour planning and analysis• Provide strategic direction regarding pricing and yield• Process engineering and development - championing business emphasis on planning and strategy• Business structural review and change management • Champion continuous improvement through customer feedback, data analysis and improvement strategies • Introduction of LEAN business practices and RIE events • Leading professional development group of regional and departmental leaders • Leading of key external business and industry relationships• Responsibility for Health and Safety compliance, audit and continuous improvement Show less



ICEF

• Germany
• Education Administration Programs
• 100 - 200 Employee

• Marketing and Communications Manager - Global

  • Sep 2012 - Jan 2014



Magic Travellers Network

• Auckland, New Zealand

• Product/Operations Manager

  • Jan 2010 - Sep 2012



Excel Securities

• Manchester, United Kingdom

• Sales & Business Development Manager

  • Feb 2008 - Sep 2009



SkyCity Entertainment Group

• New Zealand
• Hospitality
• 700 & Above Employee

• Graduate Program - Operations Management

  • 2005 - 2007