Business Development Representative

• Feb 2022 - Present

Business Development Specialist

• Jul 2021 - Feb 2022

• Responsible for lead generation activities in support of the company’s sales and service goals Contact current and past customer base via email or phone on current marketing incentives. Average 250 calls per day, 60 confirmed appointments per month and 20 closed sales per month. • Respond to customer website / Internet inquiries and contact Internet clients via e-mail and phone to schedule a sales or service appointment • Maintain and update CRM database • Utilize Dealership Management System to log all customer comments. Communicate and troubleshoot with management any customer concerns and schedule follow-up contact • Collaborate with Business Development Center on sales projections, goals and actuals

Administrative Assistant

• Jun 2020 - Dec 2021

Marketing Intern

• Dec 2020 - May 2021

Merchandiser / Delivery Truck Helper

• May 2017 - Aug 2019

Merchandiser, 40+ hrs./week ● Stocked shelves, coolers and promotional displays with consumer-packaged goods and beverages as requested by store manager ● Established relationship with store manager(s) and maintained positive customer service● Traveled to 25-30 retailers per day, in personal vehicle, according to assigned schedule in Prince William, Stafford and Fredericksburg, VA areas● Communicated customer requests, issues and proposed solutions to leadershipDelivery Truck Helper, 40 + hrs. /week ● Assisted delivery driver in transporting and delivering consumer-packaged goods and beverages to 22-25 small and large retailers per day on assigned route in Springfield, VA● Communicated with store manager upon delivery; documented manager requests and collected payment, when required

Member Services Representative

• Feb 2018 - Aug 2018

● Greeted customers, prospective members and guests upon entry and handled all front desk activities to include answering phone, assisting with inquiries and giving tours to prospective members● Delivered presentations and promotions to close gym memberships● Acted as manager in her absence to include performing daily bank deposits, authorizing expenditures and refunds and filling in for absent staff members● Assisted in training all staff on current marketing promotions● Aided manager in tracking membership statistics and reports (weekly and monthly)