Experience

GienTech

• China
• Technology, Information and Internet
• 100 - 200 Employee

• Associate Test Analyst

  • Oct 2023 - Present

  Singapore



WhiteCoat Global

• Singapore
• Medical Practices
• 1 - 100 Employee

• Product Executive

  • May 2023 - Sep 2023

  - Closely collaborated with development team to ensure critical issues are promptly responded to and that the root causes are found through precise QA testing to rectify the issues immediately. - Closely collaborated with the UX/UI team to ensure the designs are aligned with the features and requirements, and that the screen copies are representative of the design files in Figma. - Closely collaborated with the business team to ensure user guides for major features of the system is well… Show more - Closely collaborated with development team to ensure critical issues are promptly responded to and that the root causes are found through precise QA testing to rectify the issues immediately. - Closely collaborated with the UX/UI team to ensure the designs are aligned with the features and requirements, and that the screen copies are representative of the design files in Figma. - Closely collaborated with the business team to ensure user guides for major features of the system is well documented and that requirements gathering are conducted during meetings with the clients and/or regional partners. - Closely collaborated with the regional teams to ensure translations copy are properly requested as part of deliverables to the regional markets in Vietnam and Indonesia. - Conducted QA testing and replication for assigned tasks to ensure issues are correctly reported and can be replicated from a Product Developer standpoint which aids in gathering knowledge of the system and user flows. - Managed multiple deployment nights as Deployment Manager to facilitate a smooth flow from start to finish of deployment and rendered support to the Malaysia-based QA team for the different SG test cases. - Created and wrote Product Requirements Document for various enhancements and projects to document down the features and requirements as a proposal / guide to the different stakeholders. Show less



Cathay Cineplexes

• Singapore
• Entertainment Providers
• 1 - 100 Employee

• Senior Temporary Theatre Executive

  • Jul 2019 - Apr 2023

  Singapore, Singapore - Handling day-to-day transactions and customer interaction at box office, concession and ushering. - Responding to and resolving customers' complaints and feedbacks. - Perform FM responsibilities such as staff break rotation, stock count & reconciliation, manage open and close cashier counter, train and coach newly joined Temporary Theatre Executives via buddy system.



Greenfossil Pte Ltd

• Singapore
• Software Development
• 1 - 100 Employee

• Software Engineer Intern

  • Sep 2015 - Feb 2016

  Singapore, Singapore - Responded to daily issues raised on the issues tracking system by checking them in the test environment to ensure the issues are present and raising them to supervisor for rectification. - Resolved bugs and issues found on the system by rectifying the issues in the test environment before getting approval from supervisor to push out the changes to keep the system running. - Revamped the company’s website by decluttering the web elements to provide a cleaner look as well as updating… Show more - Responded to daily issues raised on the issues tracking system by checking them in the test environment to ensure the issues are present and raising them to supervisor for rectification. - Resolved bugs and issues found on the system by rectifying the issues in the test environment before getting approval from supervisor to push out the changes to keep the system running. - Revamped the company’s website by decluttering the web elements to provide a cleaner look as well as updating details of company’s products and contact information to keep the website up to date. Show less