Experience

Automated Technology (Phil.) Inc. - ATEC

• Semiconductor Manufacturing
• 200 - 300 Employee

• Section Manager

  • Feb 2021 - Present

• CS Specialist II

  • Jan 2017 - Feb 2021



Amkor Technology Phils Inc.

• Customer Service Representative II

  • Jun 2015 - Dec 2016

  1. Serves as the link between company and the customer by closely coordinating with the concerned departments regarding all customer requests, issues and requirements2. In charge in the overall coordination of common issues or items across packages / plants 3. Gathers a six-month rolling forecast from Customers every month for planning purposes.4. Informs customers directly or through company-designated agents regarding the status of line problems.5. Facilitates customer visits and makes stand-up presentations on company programs relating to KPIs 6. Hosts customer visits and facilitates customer meetings7. Assists in attracting potential customers by providing company-designated agents with all necessary information to be able to package a proposal to the targeted new customer.8. Handles projects such as PO Acknowledgement, etc.



Nidec Precision Philippines Corporation

• Customer Quality Engineer

  • May 2013 - Jun 2015

  1. Maintain proper coordination with customers with regards to product quality at incoming quality inspection and production area2. Work and coordinate with production processes to ensure continuous process are in place to support production3. Responsible for determining the adequacy and effective implementation of corrective and preventive action issued to concerned section for customer complaints, non-conforming products and internal quality problems4. Responsible in handling customer complaints 5. Prepares and submits reports on customer complaints 6. Attend regularly to quality meetings called by customer and other meetings related to quality of parts and conduct visit to customer for checking of their process that may help investigation of claims 7. Assist customer audit for the monitoring and sending of action items for closure as well as customer visit for the discussion of quality claims