Experience

Stonehill College

• Higher Education
• 400 - 500 Employee

• Help Desk Support Specialist

  • Feb 2022 - Present

  Troubleshoot and repair staff computers, laptops, printers, and software Provide daily support to end users for IT-related needs, such as applications, telephony, networking, wireless, email, and printing, including desktop and laptop issues. Monitor, assign, and reassign Service desk tickets promptly to ensure timely resolution and exceptional customer service. Troubleshoot and repair staff computers, laptops, printers, and software Provide daily support to end users for IT-related needs, such as applications, telephony, networking, wireless, email, and printing, including desktop and laptop issues. Monitor, assign, and reassign Service desk tickets promptly to ensure timely resolution and exceptional customer service.



Follett Higher Education Group

• Stonehill College Bookstore Annex - Store 514 Skyhawk Shop - Store 2091

• Retail Cashier

  • Jan 2022 - Feb 2022

  Collect payments Restock the store Clean the store Collect payments Restock the store Clean the store



Primark

• Ireland
• Retail
• 700 & Above Employee

• Retail Assistant

  • Aug 2019 - Aug 2020

  Offer personalized style advice to clients based on their unique preferences, helping them to achieve their best look and feel confident. Manage daily tasks and responsibilities efficiently to meet customer needs and support the team. Cultivate positive working relationships proactively to promote a productive and collaborative work environment. Offer personalized style advice to clients based on their unique preferences, helping them to achieve their best look and feel confident. Manage daily tasks and responsibilities efficiently to meet customer needs and support the team. Cultivate positive working relationships proactively to promote a productive and collaborative work environment.